Application Error on Shared File

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Gary Clark - 20 Feb 2004 13:48 GMT

HELP !!!

I have a shared Excel file that is used by 5 people and it
is located on a shared drive. It is pretty large (3.44MB)
and all can open the file but two of our users. The file
begins to open for them but then they get:

exel.exe - Application Error

The instruction at "0x301cb972" referenced memory
at "0x00000030". The memory could not be "read".

I am guessing from other problems I read that this could
be a mapping problem with the Winnt folder. Am I even
close ?? Our IT experts are stumped ........

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Franksta - 15 Mar 2004 10:17 GMT

Hi Gary,

haven't seen that before but have a network shared xl file and occassionally
it plays up. What we do is do a quick check by moving it to another folder
on the network share (make sure it is in the same level and not a subfolder
of where it was previously as this sometimes compounds problems. Then get
the users to try to connect.

See how you go,
Franksta.

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GaryWong - 25 Jul 2006 04:45 GMT

Hi

You may try the below step.

1. make sure no user access this shred file.
2. disable share function
3. enable share function again

Gary wong

>HELP !!!
>
[quoted text clipped - 11 lines]
>be a mapping problem with the Winnt folder. Am I even
>close ?? Our IT experts are stumped ........

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