"illegal operation and will be shut down...

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jb - 21 Sep 2004 22:59 GMT

HELP PLEASE!
everytime I try to open excel or a document in excel, I
get the message "this program has perfomed an illegal....
Then this is the details...
????

EXCEL caused an invalid page fault in
module EXCEL.EXE at 0167:300169b7.
Registers:
EAX=ffff9f8c CS=0167 EIP=300169b7 EFLGS=00010202
EBX=006297cc SS=016f ESP=00628d78 EBP=006291a8
ECX=306eeec0 DS=016f ESI=014da808 FS=3d07
EDX=00629190 ES=016f EDI=00000000 GS=0000
Bytes at CS:EIP:
0f bf 04 c5 b6 76 01 30 5e c2 04 00 55 8b ec 83
Stack dump:
014da808 3012ae19 014da808 00000000 0062aa60 00000001
00000000 0000000d 00000000 014dcdec 300047c9 00628fba
006297f4 00000000 0062aa88 00000001

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Rob Bovey - 22 Sep 2004 00:08 GMT

Hi JB,

This isn't guaranteed to solve the problem, but it's worth a try. Use
Windows Explorer to search all of your hard disks for files with a .XLB
extension. Delete any that you find. Note that these may be a hidden files,
so you'll need to set Explorer to show hidden files before searching.

Excel uses these files to store information about its toolbar
configuration, but they frequently become corrupt and cause strange errors
like this. Excel will create clean new default versions after you delete the
old corrupt ones, but you will lose any toolbar customizations you've made.

Signature

Rob Bovey, MCSE, MCSD, Excel MVP
Application Professionals
http://www.appspro.com/

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> HELP PLEASE!
> everytime I try to open excel or a document in excel, I
[quoted text clipped - 15 lines]
> 00000000 0000000d 00000000 014dcdec 300047c9 00628fba
> 006297f4 00000000 0062aa88 00000001

Reply to this Message