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MS Office Forum / Excel / Excel Errors / April 2006Excel 2003 always goes to safe mode every time!!
Please somebody help me!! I have a user who's excel 2003 running on XP Professional w/svcpak 2 and Office svcpak 2 installed too! Everytime they Open Excel from either a shortcut or from the start menu. It just starts to launch and then it says "...has restarted in safe mode." So I have uninstalled it completely and rebooted the PC then I have removed all the files from the XLStart folder. Re-installed it and still it behaves the same way! Very very frustrating! Is there a registry key or something I can do to be sure that there is not any of it's files left so I can really get a clean install re-install!?? Thanks for your assistance with this in advance everyone!  Signature...There''s always more than one answer! Hi MerlinsMaster, > I have a user who's excel 2003 running on XP Professional w/svcpak 2 and > Office svcpak 2 installed too! Everytime they Open Excel from either a [quoted text clipped - 4 lines] > Is there a registry key or something I can do to be sure that there is not > any of it's files left so I can really get a clean install re-install!?? What happens if you do this: Start, run Excel.exe /unregserver followed by: Start, run Excel.exe /regserver Does it fix the problem? Regards, Jan Karel Pieterse Excel MVP http://www.jkp-ads.com Hello Jan, I actually already did that and used the /Automation switch too! Same results Excel Safe mode everytime! When I did the unreg and reg as below there are no messages or errors the commands go through fine!! But the problem still remains!! (P.S. I found this great article on startup problems written by some MVP. JKP I think were their initials! LOL! It's your article Jan and I am trying to use it to solve my problems, but it has not worked yet!!) Start, run > Excel.exe /unregserver > > followed by: > > Start, run > Excel.exe /regserver Thanks for the hint's and the great article! Ok so what now? LOL! MerlinsMaster ...There's always more than one answer! Hi MerlinsMaster, > When I did the unreg and reg as below there are no messages or errors the > commands go through fine!! But the problem still remains!! > (P.S. I found this great article on startup problems written by some MVP. > JKP I think were their initials! LOL! It's your article Jan and I am trying > to use it to solve my problems, but it has not worked yet!!) Sounds like you need to bite the bullit and download an Office removal tool from MS. Then uninstall, run that tool, then reinstall. Searching for Office removeal tool should get you the address I hope. Regards, Jan Karel Pieterse Excel MVP http://www.jkp-ads.com Well I am trying to find that removal tool, but I am not having that much success find it?? Can you give me URL or specific filename to download?? Thanks again! MerlinsMaster Signature...There's always more than one answer! > Hi MerlinsMaster, > [quoted text clipped - 18 lines] > Excel MVP > http://www.jkp-ads.com Hello: http://office.microsoft.com/en-ca/assistance/HA011401771033.aspx Pieter Vandenberg : Well I am trying to find that removal tool, but I am not having that much : success find it?? Can you give me URL or specific filename to download?? : Thanks again! : MerlinsMaster :> Hi MerlinsMaster, :> [quoted text clipped - 18 lines] :> Excel MVP :> http://www.jkp-ads.com |
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