Opening Excel 2003 files in Excel 2007

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Corey - 18 Apr 2007 14:48 GMT

I have a few users that are having trouble when double clicking on an excel
2003 file and having it open in Excel 2007. The Excel application opens but
the spreadsheet is not there. After clicking on the Office button the
spreadsheets appear. This is also happening with Word 2007, the document
does not appear until clicking on the Office button. No errors are being
displayed. All users are running XP SP2 with Norton.

Thanks

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Nick Hodge - 22 Apr 2007 08:42 GMT

Corey

Does it go away if you disable the Norton Office Plug-in?

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>I have a few users that are having trouble when double clicking on an excel
> 2003 file and having it open in Excel 2007. The Excel application opens
[quoted text clipped - 5 lines]
>
> Thanks

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Corey - 23 Apr 2007 20:14 GMT

Nick,

Thanks for your reply. At my office, users don't have the full version of
Norton installed. The Symantec Anti-virus client that we do have installed
has the tamper protection and Auto Protect on however. I disabled the tamper
protection and tried opening the an Excel 2003 file and it did the same that
it always does. The spreadsheets didn't show up until the Office button was
clicked. Next, I enabled tamper protection but disabled the Auto protect and
that didn't work either. Thanks for the suggestion though.

> Corey
>
[quoted text clipped - 9 lines]
> >
> > Thanks

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