Document Information Panel :-(

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Loosing_her_Mind_Over_MS02007 - 27 Mar 2008 06:00 GMT

I have just installed Microsoft Office 2007 and am very disappointed because
whenever I attempt to enter the "properties" section of Excel, I receive the
message:

"Document Information Panel was unable to load."

I am not sure what the problem is, but I cannot do anything with the
program unless I can use the Properties option.

Can anyone help?

This happens in Excel-Office Button-Prepare-Properties.

Thanks ;-)

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OssieMac - 27 Mar 2008 06:16 GMT

Only a thought but is it an Excel 2007 file? Run the compatibility checker
from the same dialog box and also try it from a new document.

Signature

Regards,

OssieMac

> I have just installed Microsoft Office 2007 and am very disappointed because
> whenever I attempt to enter the "properties" section of Excel, I receive the
[quoted text clipped - 10 lines]
>
> Thanks ;-)

Reply to this Message

Loosing_her_Mind_Over_MS02007 - 27 Mar 2008 06:35 GMT

I've run the compat checker and it says not issues were found. Also, I cannot
use the help tool (nothing happens when I click it) and I cannot close the
application (nothing happens when I click the "x". I have to End Task with
task manager.) I am really regretting spending money on this program.

> Only a thought but is it an Excel 2007 file? Run the compatibility checker
> from the same dialog box and also try it from a new document.
[quoted text clipped - 13 lines]
> >
> > Thanks ;-)

Reply to this Message

OssieMac - 27 Mar 2008 08:01 GMT

My guess (and it is only a guess) is that you either have corruption issues
or compatibility problems. I have Vista OS but my understanding is that
Office 2007 is supposed to be compatible with XP.

Did you check the option for a full install of all components when
installing. I always do because it saves problems later. If you didn't then
put the disk back in and try installing all components.

I can't suggest anything else but maybe someone else can help some more.

Signature

Regards,

OssieMac

> I've run the compat checker and it says not issues were found. Also, I cannot
> use the help tool (nothing happens when I click it) and I cannot close the
[quoted text clipped - 18 lines]
> > >
> > > Thanks ;-)

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