You need to talk to your ISP.  Connection problems are in their domain.  I
have the free trial version.  I have used it freely for a month. My SBC/Yahoo
DSL connected fine, however at one time I was using Earthlink dial-up. That
connection service was terrible.  I live in a small town close to Detroit,
and had to connect to the closest major city to go on-line. If you don't get
good service, try another ISP.