Third party add-in not working

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JC - 08 Aug 2007 13:44 GMT

Purchased an add-in from our software vendor. Had been working until
yesterday. Let's me select it in the toolbar and even lists the functions and
appears to complete the func. Won't return value from database - gives
#NAME... Any suggestions or info on why it stopped working or how to fix?

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JE McGimpsey - 08 Aug 2007 15:38 GMT

Is it still loaded?

> Purchased an add-in from our software vendor. Had been working until
> yesterday. Let's me select it in the toolbar and even lists the functions and
> appears to complete the func. Won't return value from database - gives
> #NAME... Any suggestions or info on why it stopped working or how to fix?

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JC - 08 Aug 2007 16:12 GMT

It is checked and I have even used browse to locate and select.

> Is it still loaded?
>
> > Purchased an add-in from our software vendor. Had been working until
> > yesterday. Let's me select it in the toolbar and even lists the functions and
> > appears to complete the func. Won't return value from database - gives
> > #NAME... Any suggestions or info on why it stopped working or how to fix?

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Sean Timmons - 08 Aug 2007 16:22 GMT

Are you sure you spelled the formula name correctly in the cell? And if
you're looking for text, did you put quotes around the text? References to
other sheet without a ' or missing a : in a range will cause that error too.

You can go to Toola - Formula Auditing - Trace Error for more details...

> It is checked and I have even used browse to locate and select.
>
[quoted text clipped - 4 lines]
> > > appears to complete the func. Won't return value from database - gives
> > > #NAME... Any suggestions or info on why it stopped working or how to fix?

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JC - 08 Aug 2007 17:12 GMT

The problem is with all my spreadsheets that use the same addin. Haven't
changed anything - just opened the files and it had problem. I use the
function dialog box to select cells, etc (no typing), even typed values in
boxes, no luck! The DATABASE is FoxPro dbf files and they are accessed by our
acct software okay.

> Are you sure you spelled the formula name correctly in the cell? And if
> you're looking for text, did you put quotes around the text? References to
[quoted text clipped - 10 lines]
> > > > appears to complete the func. Won't return value from database - gives
> > > > #NAME... Any suggestions or info on why it stopped working or how to fix?

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JC - 11 Aug 2007 12:14 GMT

FYI - Answer to problem
Go to Excel / Help / About MS Excel
click on Disabled Items
enable item
*** Never knew about this ***
But don't know why it was disabled!

> The problem is with all my spreadsheets that use the same addin. Haven't
> changed anything - just opened the files and it had problem. I use the
[quoted text clipped - 16 lines]
> > > > > appears to complete the func. Won't return value from database - gives
> > > > > #NAME... Any suggestions or info on why it stopped working or how to fix?

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Peo Sjoblom - 11 Aug 2007 19:42 GMT

If Excel crashes this can happen after the crash if Excel deemed the add-in
to be the culprit

Signature

Regards,

Peo Sjoblom

> FYI - Answer to problem
> Go to Excel / Help / About MS Excel
[quoted text clipped - 32 lines]
>> > > > > #NAME... Any suggestions or info on why it stopped working or how
>> > > > > to fix?

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