Excel (and other MS apps) lines uneven with text

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Rhonda Veit - 15 Sep 2003 15:59 GMT

Having a peculiar problem and despite reinstalling print drivers (HPLJ
4000), it persists.

Whenever you print a document from Word, Excel, Project - the horizontal
gridlines are out of synch with the text. So the farther down the page you
go, the worse it gets.

Any ideas?

Thank you!

~Rhonda

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Ken Macksey - 22 Sep 2003 20:14 GMT

Hi

Don't know for sure, but it sounds like a printer problem, not a print
driver problem. Does this happen if the same files are printed on another
printer?
Could be a laser scanner motor problem or a printer vibration problem
(printer cooling fan out of balance etc) or even a printer memory problem.

Good luck

Ken

> Having a peculiar problem and despite reinstalling print drivers (HPLJ
> 4000), it persists.
[quoted text clipped - 8 lines]
>
> ~Rhonda

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Existentialism - 07 Oct 2003 19:11 GMT

Yes, I also have this porblem and am looking for a solution. I do not
believe it is the printer. I believe it may be some sort of Excel
configuration issue. This problem only occurs with certain documents,
not all documents, and only with one user. When testing from a
different users PC to the same printer the document prints fine, but
the problem persists on the other users PC. We are using an HP
LaserJet 4M. Anyone else have any other ideas?

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Nick Hodge - 08 Oct 2003 01:10 GMT

I doubt Excel and strange though it seems, I would suspect Video Drivers,
(if you have already eliminated printer ones).

Try backing a machine off to a standard VGA or SVGA setting and lower the
colours to 256. If this works then you need to update these drivers

Signature

HTH
Nick Hodge
Southampton, England
nick_hodge@btinternet.com

> Yes, I also have this porblem and am looking for a solution. I do not
> believe it is the printer. I believe it may be some sort of Excel
[quoted text clipped - 3 lines]
> the problem persists on the other users PC. We are using an HP
> LaserJet 4M. Anyone else have any other ideas?

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Heath - 28 Oct 2003 22:10 GMT

I'm jumping in on this a little late but....

Just today I had a user complaining about the same issue. She stated
that this has been happening for about the last month.

Her machine prints incorrectly, but an identical machine prints
correctly.

Situation...
All of the machines are EXACTLY alike. Both in hardware and software
running OfficeXP and WindowsXP. SP2 and SP1 respectivly. All of the
machines are ghosted (Symamtec Ghost ver. 7). The printer is on a
Windows 2000 Server network (HP LaserJet 5) therefore all of the
machines are using the same print driver. Therefore, it is my belief
that this has to be a configuration issue on the client machine
somewhere.

I deleted all of her temp files (both Documents and Settings and
Windows directories) and rebooted without success.

Anyone come up with anything yet?

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