One of my Office XP users is suddently experiencing issues printing Excel
docs created on her PC, printing to HP printers. In print preview, the doc
looks fine. When it prints, all rows & gridlines appear consistent but the
text looks as though the alignment formatting has taken off and shifted
everything upward, beginning around the 5th or 6th row. By the end of the
document the text has moved practically an entire row upward; sometimes in
the middle of a gridline.
Prints fine to a non-HP printer. Same document prints fine from another PC
to the HP printer.
Excel 2003 document on the network prints fine from the PC that is having
the problem. I've tried everything I can think of to isolate the problem.
What have I missed? Thank you!
Mike - 30 Aug 2005 15:41 GMT
Update the print driver for the HP. Make sure she has the print driver for
the HP on her system.
> One of my Office XP users is suddently experiencing issues printing Excel
> docs created on her PC, printing to HP printers. In print preview, the doc
[quoted text clipped - 8 lines]
> the problem. I've tried everything I can think of to isolate the problem.
> What have I missed? Thank you!
Donna A - 31 Aug 2005 21:40 GMT
Thank you for your reply. I thought I had already done this but apparently
not. Looks like revisiting this did the trick. Thank you very much.
> Update the print driver for the HP. Make sure she has the print driver for
> the HP on her system.
[quoted text clipped - 11 lines]
> > the problem. I've tried everything I can think of to isolate the problem.
> > What have I missed? Thank you!