Office 2003 SP3 on XPSP2

I have a user who has a multi-sheet workbook. Each sheet contains one or
more printable pages and the Page Scaling is set to 100%.

When he prints this workbook, occassionally one or more pages winds up
looking very squished. The data is centered at the top of the page, and each
column is compressed. Between 0 and 2 characters of the column are printed -
no more.

This seems to happen at random and on different pages.

I am puzzled about what could be causing this. Any ideas for troubleshooting
this problem?

I have an example I can send to you.
The top part of the page shows what  prints out, and the bottom part of the
page shows what *should* print out.
Some data has been obscured but I think you can see what I mean.

Help!

Thanks,
Jennifer