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MS Office Forum / Excel / Programming / September 2007Excel error message
A proprietary spreadsheet my son created for a client of his now blows up on the client's machine. This is version 46. Excel version is 2000. The previous 45 versions of the spreadsheet have not had this problem. We cannot reproduce the error on any computer here. The client says the error is reproducible when running the print macro. Works fine for my son. By blowing up it means he gets the message "Microsoft Office Excel has encountered a problem and needs to close. " The client snapped some screen shots on running the Send Error Report. AppVer 11.0.81.46.0 ModName msvcrt.dll ModVer 7.0.2600.2180 ModStamp 41109752 fDebug: 0 Offset: 000372e3 Any idea of what went south on this? Care to post some code? Tim >A proprietary spreadsheet my son created for a client of his now blows up >on [quoted text clipped - 20 lines] > > Any idea of what went south on this? Tim, I'm trying to reply through the newsgroup. I had sent the code to you directly yesterday morning. I cannot reproduce the error the end user is getting on any of the three computers in this location. > Care to post some code? > [quoted text clipped - 24 lines] > > > > Any idea of what went south on this? I have experienced these types of errors before and tried many things to overcome them but in the end it has resulted in having to reinstall windows and office which has fixed the problem. However, because it appears to be associated with only one computer and that is with printing, I would try reinstalling the printer driver first. No doubt others who view this will have some other things you might try. Regards, OssieMac > A proprietary spreadsheet my son created for a client of his now blows up on > the client's machine. This is version 46. Excel version is 2000. The previous [quoted text clipped - 17 lines] > > Any idea of what went south on this? FYI: MSVCRT.DLL is the "Microsoft (R) C Runtime Library". My system has multiple versions of it: one in C:\WINDOWS\SYSTEM (V6.1.8637.0), and another in "C:\Program Files\HP CD-DVD\Umbrella" (V6.0.8337.0) and a third in another program folder. I have no record of this error on my present machine (I keep an Excel log of just about all changes, software installs, problems on my machine). I do remember this error a long time ago in the past, but haven't seen in for many months, if not a year or more. Does the client have all service packs for Windows and Office up-to-date?  SignatureRegards, Bill Renaud |
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