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kibry13 - 30 Jan 2005 17:17 GMT

I have Excel 97 and recently I have had to reload all of my programs - My
problem- I have the disc and book, but not the original jacket with the cdkey
- I do have the product id# and know that my product was registered with
Microsoft - how do I get my cdkey number to reload my program - please help -
thank you :)

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Nick Hodge - 30 Jan 2005 19:00 GMT

You will need to contact the computer vendor as it sounds like an OEM
version of the software.

You could try your local MS office, but if it is OEM they will be unable to
help

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HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
nick_hodgeTAKETHISOUT@zen.co.uk.ANDTHIS

>I have Excel 97 and recently I have had to reload all of my programs - My
> problem- I have the disc and book, but not the original jacket with the
[quoted text clipped - 3 lines]
> help -
> thank you :)

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Gord Dibben - 30 Jan 2005 19:13 GMT

kibry

Was the reloading of programs the result of a complete re-format and
re-install of the OS?

If so, you may be able to contact MS and explain the situation.

>I have Excel 97 and recently I have had to reload all of my programs - My
>problem- I have the disc and book, but not the original jacket with the cdkey
>- I do have the product id# and know that my product was registered with
>Microsoft - how do I get my cdkey number to reload my program - please help -
>thank you :)

Reply to this Message

Gord Dibben - 30 Jan 2005 19:18 GMT

Wrong button<g>

Was the reloading of programs the result of a complete re-format and
re-install of the OS?

If so, you may be able to contact MS and explain the situation.

How to replace lost, broken, or missing Microsoft software or hardware.

http://support.microsoft.com/?kbid=326246

If the registry was not re-built you should be able to find the CD key using
Magic Jellybean.

http://www.magicaljellybean.com/keyfinder.shtml

Gord Dibben Excel MVP

>kibry

>>I have Excel 97 and recently I have had to reload all of my programs - My
>>problem- I have the disc and book, but not the original jacket with the cdkey
>>- I do have the product id# and know that my product was registered with
>>Microsoft - how do I get my cdkey number to reload my program - please help -
>>thank you :)

Reply to this Message