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MS Office Forum / Excel / Setup / October 2003Problems with Office Help files (2000 and XP!)
Hi all Some strange things as happened to the help in Office 2000 and Office XP. If I hit F1 in theVBA editor the links in the help window does not work. It's supposed to show "See also", "Properties", "Methods", "Events" etc. depending on the help context Office is showing! But the "links" seems to be broken! See what it looks like here : http://www.forsbom.com/vbahelp.jpg My company is using Office 2000, and this problem started about a moth ago, and is affecting ALL users!! The company is going to upgrade to Office XP November 3. and I am testing it out. We were hoping that the problem would disappear when we upgraded but it's still there !!!! I would really appreciate any input on this matter!! By the way... Not all the links have disappeared, but they just give me an error message: See what it looks like here : http://www.forsbom.com/vbahelperror.jpg Best regards Peter Peter, > Some strange things as happened to the help in Office 2000 > and Office XP. [quoted text clipped - 3 lines] > the help context Office is showing! But the "links" seems > to be broken! This problem is described in Microsoft Knowledge Base article 822989 (http://support.microsoft.com/?kbid=822989). Unless you've installed Service Pack 4 for Windows 2000, the solution should be to apply Critical Update 811630, which is available from here: http://support.microsoft.com/?kbid=811630 I'm starting to see reports that installing Windows 2000 SP4 *causes* this problem. If you're a Windows 2000 user and you have installed SP4, the solution is first to run this command from a command prompt: regsvr32 /u <drive>:/winnt/system32/hhctrl.ocx and then run this command: regsvr32 <drive>:/winnt/system32/hhctrl.ocx The first command unregisters the HTML Help ActiveX control, which is what provides the navigation features in the help files; the second command re-registers the control. This should fix the broken registry entries that are responsible for the problem. -- Pete (Microsoft Help MVP) Tanks a LOT !!! I'll look in to as soon as I get to work ! Peter >-----Original Message----- >Peter, [quoted text clipped - 32 lines] >Pete (Microsoft Help MVP) >. |
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