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MS Office Forum / Excel / New Users / October 2006

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Why does Excel always try to access the internet

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NoSpam99989@aol.com - 28 Oct 2006 02:28 GMT
Every time Excel starts it tries to access the internet.  I am not running
any macros on startup and I see no reason it should try to access the
internet.  Does any one know what it is doing during these accesses?

Thanks.
Chip Pearson - 28 Oct 2006 21:26 GMT
I believe that the help system is set up by default to search for help
on-line in addition to off-line help files. Excel is probably connecting to
the internet to get the help system up and running.

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Cordially,
Chip Pearson
Microsoft MVP - Excel
www.cpearson.com
(email address is on the web site)

> Every time Excel starts it tries to access the internet.  I am not running
> any macros on startup and I see no reason it should try to access the
> internet.  Does any one know what it is doing during these accesses?
>
> Thanks.
Dave Peterson - 28 Oct 2006 22:07 GMT
Just to add to Chip's response...

Maybe you can turn it off.

Tools|Options|General Tab
Click the Service Options Button
Click on the Online Content Category
and start turning things off.

> Every time Excel starts it tries to access the internet.  I am not running
> any macros on startup and I see no reason it should try to access the
> internet.  Does any one know what it is doing during these accesses?
>
> Thanks.

Signature

Dave Peterson

joeu2004@hotmail.com - 29 Oct 2006 01:54 GMT
> NoSpam99...@aol.com wrote:
> > Every time Excel starts it tries to access the internet.
[quoted text clipped - 5 lines]
> Click on the Online Content Category
> and start turning things off.

And also select "No" in the Customer Feedback Options category.

However, using Ethereal to trace network traffic, it appears that
neither option causes network activity when Excel first opens or
closes.  (I am surprised.)  Of course, there is network activity when I
search for something using Help.

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