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MS Office Forum / Excel / New Users / April 2007

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Excel 2007 crashes, causes reboot

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tony@akwalw.com - 30 Mar 2007 01:47 GMT
Hello-

Has anyone seen this behavior?

Working in a simple spreadsheet in Excel 2007.  OS is Vista Ultimate.
(Dual core AMD/3 GB RAM)

Three times today, and a few times previously Excel 2007 locks up and
then causes a reboot of my PC.  Upon the completion of the reboot, a
message simply states that Windows has recovered from a serious
error.  Event logs seem inconclusive.  Issue only occurs when using
Excel 2007 and has been fairly easy to replicate.

Unfortunately this is not the only bug that I have experienced in
Office 2007.  I have experienced many slow downs (but no reboots) with
Word and even more serious issues with PowerPoint.  I experienced none
of these types of issues with previous versions of Office.  Office
Diagnostics finds nothing wrong....

Thanks in advance for any comments.

12.0.4518.1014 is the version number - Office 2007 is up to date with
all publicly release patches.
Nick Hodge - 31 Mar 2007 10:03 GMT
Tony

Was this a clean install of Vista/Office or upgrades?

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HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
nick_hodgeTAKETHISOUT@zen.co.ukANDTHIS
web: www.nickhodge.co.uk
blog: www.nickhodge.co.uk/blog/

FREE UK OFFICE USER GROUP MEETING, MS READING, 27th APRIL 2007
www.officeusergroup.co.uk

> Hello-
>
[quoted text clipped - 19 lines]
> 12.0.4518.1014 is the version number - Office 2007 is up to date with
> all publicly release patches.
akwoolf - 03 Apr 2007 05:30 GMT
On Mar 31, 5:03 am, "Nick Hodge"
<nick_hodgeTAKETHIS...@zen.co.uk.ANDTHIS> wrote:
> Tony
>
[quoted text clipped - 40 lines]
>
> - Show quoted text -

Thanks for the reply.  Both Vista and Office were installed fresh - no
upgrades.  I thought that the problem had ceased, but it is definitely
occurring at full force now.  Two reboots tonight while using Excel...
Bob Flanagan - 03 Apr 2007 17:32 GMT
By any chance are the crashes occuring with files that contain macros and
the files are from an earlier version of Excel?  A friend had experienced
crashes when he did link refreshes.  He solved by creating new modules,
copying code from the old modules, and then deleting the old modules.  Rob
Bovey's Code Cleaner (great tool!) at
http://www.appspro.com/Utilities/CodeCleaner.htm can do this for you versus
doing it manually.

Bob Flanagan
Macro Systems
http://www.add-ins.com
Productivity add-ins and downloadable books on VB macros for Excel

> Hello-
>
[quoted text clipped - 19 lines]
> 12.0.4518.1014 is the version number - Office 2007 is up to date with
> all publicly release patches.
akwoolf - 03 Apr 2007 20:47 GMT
> By any chance are the crashes occuring with files that contain macros and
> the files are from an earlier version of Excel?  A friend had experienced
[quoted text clipped - 36 lines]
>
> - Show quoted text -

These are very basic spreadsheets that I am using when the crashes
occur.  I am not using any special macros.  The one thing that I am
trying to nail down, is if this only happens when I am RDP'd into the
machine.  This is my primary method for accessing the machine in
question.

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