End-User License Agreement keeps coming up

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Carl Lucas - 15 Apr 2007 15:22 GMT

Am using Vista and recently installed Office Basic Edition 2003 that I
had purchased for an earlier machine that has bit the dust. Why is it
that whenever I open Excel the End-User License Agreement comes up and I
have to accept to continue. I should only have to do this once but it
happens every time!

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Franksta - 16 Apr 2007 15:29 GMT

Hi Carl,

This used to happen a bit in the previous operating systems but I haven't
heard of it happening in Vista. The old school method to resolve this was to
start into the administrator account of the system, then run word/excel
accept the EULA, close that application, restart Word/Excel to ensure that
you aren't prompted with this again, then log back into your account.

Failing that, try clean booting the system
http://support.microsoft.com/kb/331796 and then repair Office.

Hope that helps,
Frank.

> Am using Vista and recently installed Office Basic Edition 2003 that I had
> purchased for an earlier machine that has bit the dust. Why is it that
> whenever I open Excel the End-User License Agreement comes up and I have
> to accept to continue. I should only have to do this once but it happens
> every time!

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Carl Lucas - 16 Apr 2007 23:31 GMT

Frank,

Thanks for the reply.

I am the administrator. The only user of the system. So I guess I can't
do what you suggested first.

I'll have to check out the other info.

Carl

> Hi Carl,
>
[quoted text clipped - 16 lines]
>> I have to accept to continue. I should only have to do this once but
>> it happens every time!

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Franksta - 17 Apr 2007 16:41 GMT

Sorry Carl, can't think of anything else at the moment. Hope you get it
sorted.

> Frank,
>
[quoted text clipped - 27 lines]
>>> have to accept to continue. I should only have to do this once but it
>>> happens every time!

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