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MS Office Forum / Excel / New Users / August 2007

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My virus software won't let me email my spreadsheet...

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Kelvin Beaton - 24 Aug 2007 19:33 GMT
I have a spreadsheet that I need to be to email, but Symantec's anti-virus
software won't let it go through.

I looked in the VB Editor and there was a module but it didn't have any
code, just a header and footer so I deleted it, but it still wont go...

Is there anything else I can do to this spreadsheet to make it go through or
is this a Symantec issue?

Thanks!

Kelvin
bj - 24 Aug 2007 20:02 GMT
try deleting the module itself

> I have a spreadsheet that I need to be to email, but Symantec's anti-virus
> software won't let it go through.
[quoted text clipped - 8 lines]
>
> Kelvin
JLatham - 24 Aug 2007 20:16 GMT
And for the other part of the question: yes, it's a Symantec issue - at worst
it should alert you that you're possibly sending something that has the
potential to be a problem to someone, but it should give you the ability to
actually exercise your gray cells and make a decision as to whether or not to
really send it.

You might ask if there's a setting in it that you can change over at this
site:
http://www.dslreports.com/forum/security
no registration required to ask or answer questions, and a lot of MSFT
Security MVPs hang out in that forum - along with lots of people sharp with
various security tools such as sNorton's plague products.

> I have a spreadsheet that I need to be to email, but Symantec's anti-virus
> software won't let it go through.
[quoted text clipped - 8 lines]
>
> Kelvin
Bert Morris - 24 Aug 2007 22:33 GMT
> I have a spreadsheet that I need to be to email, but Symantec's anti-virus
> software won't let it go through.
[quoted text clipped - 8 lines]
>
> Kelvin

Kelvin,

First run your virus program to scan the Excel file you want to send. If
it checks out clean and virus free, you will be sending a good file.
Next, temporarily disable your Symantec [Norton, yes?] while you send
it. Right click on the Norton Internet Security icon [lower right task
bar] and find the 'Disable Virus Auto-Protect', highlight it and left
click it. A 'Protection Alert' window will open and let you select the
duration of 15 minutes, 1 hour, 5 hours, or until system restart. Choose
one of them and click 'OK', then go ahead with your e-mail. When you are
done, turn your virus program back on [repeat steps above] immediately
as soon as the e-mail has 'cleared' your ISP. Should work.

Regards,
Bert
Bob I - 27 Aug 2007 15:13 GMT
General recommendation is to disable that "less than useful" feature of
Norton A-V. Also, if you have the Norton "Office Plug-in" turned on,
kill that problem child too.

> I have a spreadsheet that I need to be to email, but Symantec's anti-virus
> software won't let it go through.
[quoted text clipped - 8 lines]
>
> Kelvin

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