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MS Office Forum / Excel / New Users / August 2007Excel Error
I have users who experiences MS Excel 2002 SP3 is shutting down very often... It happens every time they do a "bold" command, when they try to save it closes with an unknown error. I checked the security patches, all are updated. Funny is when I do a "ran as" using an admin account, error does not show and it saves without any issue. I used ORK profile wizard to save the admin setting for EXCEL and copy it to the users but it did not help.  SignatureMCDST To update, I have added the users to admin group but they still have the same error. SignatureMCDST > I have users who experiences MS Excel 2002 SP3 is shutting down very often... > It happens every time they do a "bold" command, when they try to save it [quoted text clipped - 4 lines] > issue. I used ORK profile wizard to save the admin setting for EXCEL and > copy it to the users but it did not help. "Abe-Roy T. Requeza" <AbeRoyTRequeza@discussions.microsoft.com> wrote... >To update, I have added the users to admin group but they still have the >same error. OK, now you get to remove these users from the admin group since it didn't fix this problem and is a really bad idea generally. >>I have users who experiences MS Excel 2002 SP3 is shutting down very >>often...It happens every time they do a "bold" command, when they try >>to save it closes with an unknown error. ... How are they "doing" a bold command? Running the menu command Format > Cells, selecting the Font tab in the Format Cells dialog, then selecting Bold in the Font style list box? Or when they press [Ctrl]+B, that is, hold down a [Ctrl] key and press the B key? If only when they do the latter, then this is almost certainly due to a macro assigned to that keystroke combination. You should be able to check what macros they have available by running Tools > Macro > Macros... . At that point you'd need to select each macro in turn from the Macro dialog, and click on the Options button to check if the selected macro has a keystroke shortcut, and if it does whether it's [Ctrl]+B. >> I checked the security patches, all are updated. Funny is when I do a >> "ran >> as" using an admin account, error does not show and it saves without any >> issue. I used ORK profile wizard to save the admin setting for EXCEL and >> copy it to the users but it did not help. Your reply is very much appreciated. However, I'd like to stress out that it runs well using my corporate admin account. Users are just doing the simple ctrl+b (Or clicking the bold function at top. This just happened recently and is starting to spread over the network. Would there be anything like copying the corporates account excel registry settings and then import it to the users settings? SignatureMCDST > "Abe-Roy T. Requeza" <AbeRoyTRequeza@discussions.microsoft.com> wrote... > >To update, I have added the users to admin group but they still have the [quoted text clipped - 24 lines] > >> issue. I used ORK profile wizard to save the admin setting for EXCEL and > >> copy it to the users but it did not help. "Abe-Roy T. Requeza" <AbeRoyTRequeza@discussions.microsoft.com> wrote... >Your reply is very much appreciated. However, I'd like to stress out that >it runs well using my corporate admin account. . . . It may run well, but giving admin priviledges to nonadmin users is a very bad idea. > . . . Users are just doing the simple >ctrl+b (Or clicking the bold function at top. This just happened recently >and is starting to spread over the network. Would there be anything like >copying the corporates account excel registry settings and then import it >to the users settings? ... If this is spreading, has anyone considered that it might be either malware or some software or driver update that might be spreading corrupted files? What else has been happening on your network recently? Hello In addition to Harlans's answer, if bold command is used via the Excel toolbar, you may also check for a possible corrupt *.XLB file. HTH Cordially Pascal >I have users who experiences MS Excel 2002 SP3 is shutting down very >often... [quoted text clipped - 5 lines] > issue. I used ORK profile wizard to save the admin setting for EXCEL and > copy it to the users but it did not help. Your reply is very much appreciated. However, I'd like to stress out that it runs well using my corporate admin account. Users are just doing the simple ctrl+b (Or clicking the bold function at top. This just happened recently and is starting to spread over the network. Would there be anything like copying the corporates account excel registry settings and then import it to the users settings? SignatureMCDST > Hello > In addition to Harlans's answer, if bold command is used via the Excel [quoted text clipped - 13 lines] > > issue. I used ORK profile wizard to save the admin setting for EXCEL and > > copy it to the users but it did not help. When you change the format, excel uses the printer driver to determine how it should appear on the screen. (I think all windows programs do the same kind of thing.) I'd try changing to a different printer (or printer driver)--you could install a local printer driver even if the printer doesn't physically exist. Then test it out. If that doesn't work, I'd check the video driver. > I have users who experiences MS Excel 2002 SP3 is shutting down very often... > It happens every time they do a "bold" command, when they try to save it [quoted text clipped - 7 lines] > -- > MCDST SignatureDave Peterson Your reply is very much appreciated. However, I'd like to stress out that it runs well using my corporate admin account. Users are just doing the simple ctrl+b (Or clicking the bold function at top. This just happened recently and is starting to spread over the network. Would there be anything like copying the corporates account excel registry settings and then import it to the users settings? SignatureMCDST > When you change the format, excel uses the printer driver to determine how it > should appear on the screen. (I think all windows programs do the same kind of [quoted text clipped - 18 lines] > > -- > > MCDST What happened when you tried changing the printer? It shouldn't take too much time to test. > Your reply is very much appreciated. However, I'd like to stress out that it > runs well using my corporate admin account. Users are just doing the simple [quoted text clipped - 31 lines] > > > > Dave Peterson SignatureDave Peterson
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