Spreadsheet files missing .xls extension

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Cathy C - 14 Feb 2008 15:13 GMT

A client called saying that some Excel files had disappeared, but when I did
a search for specific names they were found - without the .xls extension.
They have no idea how they got renamed. Once they were renamed with the
.xls, they worked fine, but I'm baffled by how they could have lost their
extensions. Any thoughts on this?

Thanks,
Cathy

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Jim Rech - 14 Feb 2008 16:50 GMT

Your client may went gone into My Computer, Tools, Folder Options, View and
checked "Hide extensions for known file types".

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Jim

|A client called saying that some Excel files had disappeared, but when I did
| a search for specific names they were found - without the .xls extension.
[quoted text clipped - 4 lines]
| Thanks,
| Cathy

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Cathy C - 15 Feb 2008 02:02 GMT

No. The extensions were definitely missing. When I added them back, they
showed up. Hide extensions ... was not checked.

> Your client may went gone into My Computer, Tools, Folder Options, View
> and
[quoted text clipped - 11 lines]
> | Thanks,
> | Cathy

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