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MS Office Forum / General MS InfoPath Questions / April 2008

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Infopath 2007 and outlook 2003 question??

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UMAN - 08 Apr 2008 14:43 GMT
We created some browser enabled InfoPath 2007 forms and stored them on our
MOSS site.  When a user fills out a form they click submit and it sends the
results to a email distribution list.  The individuals who are receiving the
emails are seeing the following:

1.  Outlook 2007 users see no issues.
2.  Outlook 2003 and 2000 users get the results of the form submission but
the results are not rendering properly.

Is this because of incompatibility between Infopath 2007 and older versions
of outlook?

Do the users who receive the emails need to have outlook 2007 to render the
results of the form submission correctly?

Thanks!!
Clay Fox - 08 Apr 2008 15:39 GMT
Yes Outlook can render the embedded views a bit better.

Typically what i do is create another view in the form specifically for the
email and put a hyperlink in it so that every one who gets the email can use
the hyperlink to pull up the form in a browser.
Signature

Clay Fox / Microsoft InfoPath MVP
www.InfoPathDev.com / The InfoPath Authority / Downloads, Samples, How-To,
Experts, Forum

> We created some browser enabled InfoPath 2007 forms and stored them on our
> MOSS site.  When a user fills out a form they click submit and it sends the
[quoted text clipped - 12 lines]
>
> Thanks!!
UMAN - 08 Apr 2008 15:45 GMT
The users who are getting the email are not getting a form to fill out.  They
are just getting the results of a submission.  Are the results not rendering
correctly in outlook 2000 and 2003 because of incompatibility in between
infopath 2007 and outlook 2003/2000?

> Yes Outlook can render the embedded views a bit better.
>
[quoted text clipped - 18 lines]
> >
> > Thanks!!
Clay Fox - 08 Apr 2008 15:51 GMT
Correct, only Outlook 2007 has the ability to actually render the form in
Outlook itself. The others need to open the form seperately.
Signature

Clay Fox / Microsoft InfoPath MVP
www.InfoPathDev.com / The InfoPath Authority / Downloads, Samples, How-To,
Experts, Forum

> The users who are getting the email are not getting a form to fill out.  They
> are just getting the results of a submission.  Are the results not rendering
[quoted text clipped - 23 lines]
> > >
> > > Thanks!!
UMAN - 08 Apr 2008 16:05 GMT
So for a user to see the browser based email from Infopath 2007, they need to
upgrade to outlook 2007 then?

> We created some browser enabled InfoPath 2007 forms and stored them on our
> MOSS site.  When a user fills out a form they click submit and it sends the
[quoted text clipped - 12 lines]
>
> Thanks!!
Clay Fox - 08 Apr 2008 16:10 GMT
That would be correct.
Signature

Clay Fox / Microsoft InfoPath MVP
www.InfoPathDev.com / The InfoPath Authority / Downloads, Samples, How-To,
Experts, Forum

> So for a user to see the browser based email from Infopath 2007, they need to
> upgrade to outlook 2007 then?
[quoted text clipped - 15 lines]
> >
> > Thanks!!
UMAN - 08 Apr 2008 16:22 GMT
Thanks for your help Clay!

> That would be correct.
>
[quoted text clipped - 17 lines]
> > >
> > > Thanks!!
 
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