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MS Office Forum / General MS InfoPath Questions / December 2005

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How can I change the From: address in an email submit?

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SChapman - 22 Dec 2005 15:47 GMT
I would like to have a form that submits via email send all emails from our
customerservice email box, rather than from the individual filling out the
form.  How can I accomplish this?  It is preferred, but not required, to find
a non-code solution so the business can manage this form entirely.  However,
since it is a requirement to send the form from the customerservice email
box, if this can only be done via code, that's fine.
Franck Dauché - 23 Dec 2005 05:47 GMT
I don't believe that you can (potential security issues).

Regards,

Franck Dauché

> I would like to have a form that submits via email send all emails from our
> customerservice email box, rather than from the individual filling out the
> form.  How can I accomplish this?  It is preferred, but not required, to find
> a non-code solution so the business can manage this form entirely.  However,
> since it is a requirement to send the form from the customerservice email
> box, if this can only be done via code, that's fine.
SChapman - 27 Dec 2005 16:27 GMT
I had suspected as much.  Since each of our customer service reps has
security to email from this common customerservice email box (but it is not
set as the default), I hope future releases of InfoPath allow for this need.

> I don't believe that you can (potential security issues).
>
[quoted text clipped - 8 lines]
> > since it is a requirement to send the form from the customerservice email
> > box, if this can only be done via code, that's fine.

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