We are also looking at using at tools (possibly Infopath) to easily create
forms and publish them to our web site. We'd like our customers to be able to
fill them in easily and submit them for processing.  These requests would
then go through several steps in workflow depending on what was being
requested.  It seems like the functionality should all be there within the
Microsoft Office suite but I don't know how to pull it all together in an
easy to use, easy to maintain system.

Hi

Can be done very simply through infopath

Have a field that exists on your form but is hidden, or in the datasource
called something like Progress.

Then go into your first submit button.

Make sure it says 'Rules and Custom Code'

click rules then Add

Add Action-Set a fields value-FieldName:@Progress-A (for authorise) then
continue as before.

Now go into 'Tools'  'Form Options' 'Open and Save' and click Rules.

Then i have rules that say if Progress=A then open this view with its own
button that changes the Progress field value to P which then opens up another
view for the next person and so on.

It works BEAUTIFULLY

I now have over 6 forms released to over 2000 people ALL using this trick
and working VERY WELL.

Any questions mail me at adam.harding@ltsbasset.co.uk

Cheers Adam