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MS Office Forum / General MS InfoPath Questions / September 2004

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Problem with PGP encryption in Outlook 2003

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Joseph - 31 Aug 2004 02:48 GMT
I am trying to use the "Send To Mail Recipient" feature in InfoPath to send
out smart forms via MS Outlook 2003 with PGP encryption.

I got an error on the PGP Plug-in for Exchange/Outlook dialog (The PGP
plug-in encountered malformed/unsupported HTML text in the message(s)
involving the currently requested operation. The plug-in will abort
currently requested operation. If you want to make sure that your mail is
secure, you may retry with plain text message."

Is there any way to get around this? As infopath forms are HTML-based, I
can't send the form in plain text in this case.

thanks
Brian Teutsch [MSFT] - 31 Aug 2004 07:36 GMT
I doubt you'll find any way to work around this directly in InfoPath. We're
not likely to change the HTML we generate for the mail message, but the HTML
isn't that strange so I'm surprised the plug-in is complaining about it. Is
it the version available from www.pgp.com?

Thanks,
Brian

>I am trying to use the "Send To Mail Recipient" feature in InfoPath to send
> out smart forms via MS Outlook 2003 with PGP encryption.
[quoted text clipped - 9 lines]
>
> thanks
Joseph - 31 Aug 2004 07:54 GMT
Yes. PGP replied that the HTML is too complex to parse and protect.

> I doubt you'll find any way to work around this directly in InfoPath. We're
> not likely to change the HTML we generate for the mail message, but the HTML
[quoted text clipped - 17 lines]
> >
> > thanks
Brian Teutsch [MSFT] - 01 Sep 2004 00:24 GMT
Unfortunately, I don't think there's much we can do here to help you out.
There's not any way to change the HTML that InfoPath outputs before creating
a mail, so we can't offer much from our side to work around the PGP
limitation on HTML.

Brian

> Yes. PGP replied that the HTML is too complex to parse and protect.
>
[quoted text clipped - 25 lines]
>> >
>> > thanks
Jeff Bonsteel - 30 Sep 2004 17:14 GMT
I'm getting this too (outlook 2003) #1 it happens even if I have no
Html in the message(but I am in HTML compose mode). If I get the
message and then switch to plain text. I still get the message when I
try to send. I must start a new message and immediately set the mode
to plain prior to entering anything in the msg body then it works
fine. #2 If I do actually have a super super super simple html that is
not "malformed" or complex by any possible definition in any way I
still get the message.

Jeff

> Unfortunately, I don't think there's much we can do here to help you out.
> There's not any way to change the HTML that InfoPath outputs before creating
[quoted text clipped - 32 lines]
> >> >
> >> > thanks

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