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MS Office Forum / Outlook / General MS Outlook Questions / March 2008Redemption.dll
Hi. I just upgraded my machine to Windows XP. Everything is working okay except for Outlook. Every time I open Outlook I get the error messages 'The add-in C:\WINDOWS\SYSTEM\REDEMPTION.DLL could not be installed or loaded and the second error is that SSREDEMPTION.DLL could not be installed or loaded. What do I do? I found files of the same name in C:\WINDOWS\SYSTEM32  SignatureMlc Redemption.dll is a helper file for another add-in to deal with Outlook security prompts. What add-ins do you have installed/uninstalled since you got that prompt? SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- Hi. I just upgraded my machine to Windows XP. Everything is working okay except for Outlook. Every time I open Outlook I get the error messages 'The add-in C:\WINDOWS\SYSTEM\REDEMPTION.DLL could not be installed or loaded and the second error is that SSREDEMPTION.DLL could not be installed or loaded. What do I do? I found files of the same name in C:\WINDOWS\SYSTEM32 SignatureMlc I have not added any add-ins that I know of. SignatureMlc > Redemption.dll is a helper file for another add-in to deal with Outlook > security prompts. What add-ins do you have installed/uninstalled since you [quoted text clipped - 5 lines] > the second error is that SSREDEMPTION.DLL could not be installed or loaded. > What do I do? I found files of the same name in C:\WINDOWS\SYSTEM32 Redemption doesn't run on its own as it a support file for another add-in. Anyway, you can disable it from being loaded through Tools-> Options-> tab Other-> button Advanced Options-> button COM Add-Ins SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- I have not added any add-ins that I know of. SignatureMlc "Roady [MVP]" wrote: > Redemption.dll is a helper file for another add-in to deal with Outlook > security prompts. What add-ins do you have installed/uninstalled since you [quoted text clipped - 8 lines] > loaded. > What do I do? I found files of the same name in C:\WINDOWS\SYSTEM32 Redemption is an ECF, so it would be disabled in the Add-In Manager dialog, not COM Add-Ins. SignatureKen Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm > Redemption doesn't run on its own as it a support file for another add-in. > Anyway, you can disable it from being loaded through Tools-> Options-> tab > Other-> button Advanced Options-> button COM Add-Ins Damn! Mixed it up again! And I thought I had actually remembered it right this time. Maybe I should install an add-in that uses Redemption so I'll never forget again! ;-) Thanks Ken! SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- Redemption is an ECF, so it would be disabled in the Add-In Manager dialog, not COM Add-Ins. SignatureKen Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote in message news:eaFGQEN6GHA.1560@TK2MSFTNGP04.phx.gbl... > Redemption doesn't run on its own as it a support file for another add-in. > Anyway, you can disable it from being loaded through Tools-> Options-> tab > Other-> button Advanced Options-> button COM Add-Ins Where do I find the Add-in Manager dialog? > Damn! Mixed it up again! And I thought I had actually remembered it right > this time. Maybe I should install an add-in that uses Redemption so I'll [quoted text clipped - 8 lines] > > Anyway, you can disable it from being loaded through Tools-> Options-> tab > > Other-> button Advanced Options-> button COM Add-Ins Same instructions as for COM Addins I gave in my reply in this thread; it's the button next to it. If you use Outlook 2007 use Tools-> Trust Center SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > Where do I find the Add-in Manager dialog? > [quoted text clipped - 13 lines] >> > tab >> > Other-> button Advanced Options-> button COM Add-Ins Hi Roady, thanks for the fast reply -- my problem is that Oulook crashes, won't open. So I can't get there. Cathie > Same instructions as for COM Addins I gave in my reply in this thread; it's > the button next to it. [quoted text clipped - 17 lines] > >> > tab > >> > Other-> button Advanced Options-> button COM Add-Ins Not even in Outlook Safe Mode? Start-> Run; outlook.exe /safe SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > Hi Roady, > thanks for the fast reply -- my problem is that Oulook crashes, won't [quoted text clipped - 28 lines] >> >> > tab >> >> > Other-> button Advanced Options-> button COM Add-Ins I've tried to run it in safe mode, crashed again, and then it automatically offered a repair utility, which ran -- and then outlook crashed. The problem seems that an add-on, which I have not ever added, is partially installed -- possibly when Outlook was installed. I've never used outlook before -- but need a contact manager now . . . . I guess I need to uninstall outlook and then reinstall it -- but looking for the cd is not going to be fun. . . . . > Not even in Outlook Safe Mode? > Start-> Run; outlook.exe /safe [quoted text clipped - 31 lines] > >> >> > tab > >> >> > Other-> button Advanced Options-> button COM Add-Ins if the mentioned DLL is still in place, maybe registering it helps. Goto to the folder where the DLL is stored and create a TXT file. Write this into it: regsvr32 "Redemption.dll" Save and close the file. Now rename it: change the file's extension from txt to bat. Then double click the bat file to execute it. SignatureBest regards Michael Bauer - MVP Outlook Use Outlook Categories? This is Your Tool: <http://www.vboffice.net/product.html?id=2006063&cmd=detail&lang=en&pub=6> Am Wed, 5 Mar 2008 13:48:06 -0800 schrieb Cathie: > I've tried to run it in safe mode, crashed again, and then it automatically > offered a repair utility, which ran -- and then outlook crashed. [quoted text clipped - 41 lines] >>>> >> > tab >>>> >> > Other-> button Advanced Options-> button COM Add-Ins |
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