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MS Office Forum / Outlook / General MS Outlook Questions / November 2006

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How do I purge deleted emails

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Mark1UK - 20 Nov 2006 21:15 GMT
When I try to purge deleted emails in outlook 2003, I get the message "you
must be connected to your server".  How do I set up the connection to stay
connected for long enough to purge the emails?  Currently when I press send
and receive, outlook is connected just long enough for these tasks and then
hangs up so I cannot purge the emails.  Thanks

Mark1UK
Roady [MVP] - 20 Nov 2006 21:25 GMT
Using dial-up? Disable the option to disconnect after send/receive or
manually setup the connection again.

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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

When I try to purge deleted emails in outlook 2003, I get the message "you
must be connected to your server".  How do I set up the connection to stay
connected for long enough to purge the emails?  Currently when I press send
and receive, outlook is connected just long enough for these tasks and then
hangs up so I cannot purge the emails.  Thanks

Mark1UK
Mark1UK - 21 Nov 2006 20:43 GMT
Thank you

I have a broadband connection and it still  does not purge emails and gives
the same error message, when I tick this.  I assume it does not apply to
broadband.  Any more ideas please.  You mentioned re-installing the
connection.  Is that the only option or are there any other settings that I
should look at.  Thanks once again.

Mark

> Using dial-up? Disable the option to disconnect after send/receive or
> manually setup the connection again.
[quoted text clipped - 6 lines]
>
> Mark1UK
Brian Tillman - 22 Nov 2006 00:30 GMT
> I have a broadband connection and it still  does not purge emails and
> gives the same error message, when I tick this.  I assume it does not
> apply to broadband.

Actually, it will.  Broadband connections can be connected and disconnected
in a fashion similar to a dial-up connection.  On the Connection tab of the
account, choose "Connect using my local area network (LAN)" and see if that
helps.
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Brian Tillman

Mark1UK - 22 Nov 2006 23:13 GMT
Thank you Brian

I have checked the connection settings and the computer is already set to
connect through the LAN.  Any other suggestions?

Mark

> > I have a broadband connection and it still  does not purge emails and
> > gives the same error message, when I tick this.  I assume it does not
[quoted text clipped - 4 lines]
> account, choose "Connect using my local area network (LAN)" and see if that
> helps.
 
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