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MS Office Forum / Outlook / General MS Outlook Questions / November 2006Attention Patrick Schmid---------Unable to launch Outlook in Offic
This question is directed to Patrick Schmid. I am once again having problems launching Outlook 07. I have been running the Office 07 Beta for many months and you assisted me in correcting the problem I was having, it was back in early October. Today I was interested in installing the Calendar Creator for Office 07 and downloaded it from the MS website. Before I was able to install it, the installation required me to download and install the Net.framework v3. I did that and now I am completely unable to launch Outlook. Here is what I have done: I disabled the plugin from Norton antivirus, which is what you suggested I do back in early October, which did enable me to use Outlook for the past month and a half. I then ran the repair program for Office 07, and rebooted and attempted to launch Outlook and I get an installation error OLMAPI.DLL error as I did in the past and still cannot launch Outlook. I am so frustrated with this whole process and wish I had never installed the B2TR. I would appreciate any help and assistance from you. Thanks in advance.  SignatureKen from Ohio I don't think the Calendar Printing Assistant is compatible with that BETA release of Outlook. See if Outlook loads succesfully again when you remove it or start Outlook in Safe Mode; Start-> Run; outlook.exe /safe SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- > This question is directed to Patrick Schmid. I am once again having > problems [quoted text clipped - 23 lines] > > Thanks in advance. I attempted to open Outlook in safe mode as you suggested and it will not load. It says it cannot find the file. SignatureKen from Ohio > I don't think the Calendar Printing Assistant is compatible with that BETA > release of Outlook. See if Outlook loads succesfully again when you remove [quoted text clipped - 28 lines] > > > > Thanks in advance. Sounds like that's the case. I'd say the add-in you downloaded was released in November? With that date it is targeted at the final release, not at any beta. Worst case, removing the add-in and then repairing Office 2007 via Control Panel, Change Office 2007 should work. Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > I don't think the Calendar Printing Assistant is compatible with that BETA > release of Outlook. See if Outlook loads succesfully again when you remove [quoted text clipped - 37 lines] > > -- > > Ken from Ohio I removed the plug in, ran repair on Office 97 and still have the same problem. All of Office apps will launch except for Outlook which is the one I am desperate to use. As was before when you helped me, I do have a non functioning version of Office 03 installed which is what I have been using until I installed the Beta. Wish I had not done that!!!! Any other suggestions?? SignatureKen from Ohio > Sounds like that's the case. I'd say the add-in you downloaded was > released in November? With that date it is targeted at the final [quoted text clipped - 56 lines] > > > -- > > > Ken from Ohio I am sorry I meant ran repair on Office07 beta in the first line of my post. SignatureKen from Ohio > I removed the plug in, ran repair on Office 97 and still have the same > problem. All of Office apps will launch except for Outlook which is the one [quoted text clipped - 64 lines] > > > > -- > > > > Ken from Ohio Patrick I am at a point that I need to have a working Outlook on my PC. Can you take me step by step through the process of uninstalling Office 07 Beta, and going back to Office 03, I have the disks. Will my personal folders that I have had with Office 07 Beta still be there? How would I make a back up of the personal folders. I have a lot of contacts, calendar and critical emails that I cannot afford to lose. I noticed when I went into control panel/add remove programs that Office 03 is still present in the list. What does that mean? Do I have to uninstall the beta then unstall Office 03, then reinstall Office 03? Or can I just uninstall 07, uninstall 03 then reinstall 07?? I am very desperate at this point!!!!! SignatureKen from Ohio > I am sorry I meant ran repair on Office07 beta in the first line of my post. > [quoted text clipped - 66 lines] > > > > > -- > > > > > Ken from Ohio Try uninstalling 2007, then 2003, and then reinstalling 2003. If 2007 won't go away, use http://pschmid.net/blog/2006/11/13/79 Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > Patrick I am at a point that I need to have a working Outlook on my PC. Can > you take me step by step through the process of uninstalling Office 07 Beta, [quoted text clipped - 86 lines] > > > > > > -- > > > > > > Ken from Ohio Thanks Patrick, now how can I be sure that my personal folders will be preserved? I just uninstalled Office 07 but am afraid I am going to lose all of those folders when I uninstall Office 03. SignatureKen from Ohio > Try uninstalling 2007, then 2003, and then reinstalling 2003. > If 2007 won't go away, use http://pschmid.net/blog/2006/11/13/79 [quoted text clipped - 102 lines] > > > > > > > -- > > > > > > > Ken from Ohio You won't. Uninstall doesn't touch the PST files. Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > Thanks Patrick, now how can I be sure that my personal folders will be > preserved? I just uninstalled Office 07 but am afraid I am going to lose all [quoted text clipped - 109 lines] > > > > > > > > -- > > > > > > > > Ken from Ohio When attempting to uninstall Office 03 I get the following error message: "The patch package cannot be found. Veryify that the package exists". Now what??????? SignatureKen from Ohio > You won't. Uninstall doesn't touch the PST files. > [quoted text clipped - 124 lines] > > > > > > > > > -- > > > > > > > > > Ken from Ohio Patrick in my attempts to get a working copy of Outlook, here is what I did today on my own: -I found in Microsoft KB what to do if the error regarding a patch package did not exist. It recommended that I run a program called Windows Install Clean up. I did this and Office 03 was removed. -I rebooted then attempted to reinstall Office 03 from disk that I have. -The install went without error, but........ now when I attempt to launch Outlook here is the error message I get: "MAPI32.DLL is corrupt or is the wrong version. This may have been caused by installing other messaging software software. Please reinstall Outlook." I did attempt to reinstall and still get the same error when I launch Outlook. Is this because I had the 07 beta installed prior which is now not installed???? If so now what????????? SignatureKen from Ohio > When attempting to uninstall Office 03 I get the following error message: > "The patch package cannot be found. Veryify that the package exists". [quoted text clipped - 129 lines] > > > > > > > > > > -- > > > > > > > > > > Ken from Ohio http://support.microsoft.com/kb/926196/en-us Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > Patrick in my attempts to get a working copy of Outlook, here is what I did > today on my own: [quoted text clipped - 150 lines] > > > > > > > > > > > -- > > > > > > > > > > > Ken from Ohio Once again Thank you, Thank you, Thank you!!!!!!! Now when is Office 07 being released to the public? SignatureKen from Ohio > http://support.microsoft.com/kb/926196/en-us > [quoted text clipped - 165 lines] > > > > > > > > > > > > -- > > > > > > > > > > > > Ken from Ohio |
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