Microsoft Outlook - trying to access another persons maiil folder but not inbox

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dympna.kearney@dhsspsni.gov.uk - 30 Nov 2006 10:40 GMT

Hi I am trying to access another persons mail folder, which is a
sub-folder of the Inbox folder,
I have be given access as a reviewer to both the main Inbox folder and
the folder in question that I am trying to access.

But when I try to open it from the drop down list of folder types, this
one does not appear.

Is there another step that needs to done before it appears on my drop
down list... or do i need to have access to the whole email account.

thanks for any help at all

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Roady [MVP] - 30 Nov 2006 11:17 GMT

See http://www.howto-outlook.com/howto/permissions.htm

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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

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> Hi I am trying to access another persons mail folder, which is a
> sub-folder of the Inbox folder,
[quoted text clipped - 8 lines]
>
> thanks for any help at all

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Sue Mosher [MVP-Outlook] - 30 Nov 2006 14:31 GMT

Yes, there are several more steps. To access a shared folder that isn't one of the folders listed on the File | Open | Other User's Folder dialog, the mailbox owner needs to grant "folder visible" permission to the root of the mailbox and any other parent folders of the shared folder, as well as appropriate permission -- at least Reviewer -- on the shared folder itself.

The user who needs access then goes into Tools | E-mail Accounts or Tools | Services (depending on the Outlook version), brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox.

For more information on folder permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011134811033

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> Hi I am trying to access another persons mail folder, which is a
> sub-folder of the Inbox folder,
[quoted text clipped - 8 lines]
>
> thanks for any help at all

Reply to this Message