Outlook Start-up

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Mike - 20 Feb 2007 12:21 GMT

I'm using Outlook 2007, running Windows XP. Everytime I start Outlook I get a
message telling me that "ActExt.dll" Cannot be loaded and I should either
update the add-in or remove it. I have searched the computer and the Registry
and find no ActExt.dll or mention of it anywhere ? Can someone tell me where
Outlook gets this information. ACT was removed from this computer a long time
ago.

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Roady [MVP] - 20 Feb 2007 12:44 GMT

Locate extend.dat and rename it to .old. This will reset the add-in registry
cache. Make sure you include hidden files/folders when searching for it.

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

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> I'm using Outlook 2007, running Windows XP. Everytime I start Outlook I
> get a
[quoted text clipped - 6 lines]
> time
> ago.

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Mike - 20 Feb 2007 14:17 GMT

Thank you for your answer. That took care of the problem.

> Locate extend.dat and rename it to .old. This will reset the add-in registry
> cache. Make sure you include hidden files/folders when searching for it.
[quoted text clipped - 9 lines]
> > time
> > ago.

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Di - 11 Mar 2008 19:35 GMT

i located the extend.dat file & renamed it extend.old per your instructions,
restarted my computer, opened Outlook (2007) & still got the ActExt.dll error
message. i have windows vista ... does this make a difference? thanks for
any help.

Di

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