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MS Office Forum / Outlook / General MS Outlook Questions / April 2007Outlook 2007 Error
I keep getting this message with Outlook 2007: 'The required file naCmnLib71.dll cannot be found in your path. Install Microsoft Outlook again.' Then Outlook closes. I have run the diagnostics - re-installed Outlook Nothing works. Help Please > I keep getting this message with Outlook 2007: > 'The required file naCmnLib71.dll cannot be found in your path. > Install Microsoft Outlook again.' That DLL appears to be a Network Associates (McAfee) file. Did you remove some version of McAfee antivirus software at some point?  SignatureBrian Tillman I had mcafee anti-virus installed. I uninstalled it and installed the anti-virus and firewall software my isp, charter.net, provides and the problem went away. It appears to be a mcafee problem. I hope my new anti-virus software is at least as good. Thanks for replying. > > I keep getting this message with Outlook 2007: > > 'The required file naCmnLib71.dll cannot be found in your path. > > Install Microsoft Outlook again.' > > That DLL appears to be a Network Associates (McAfee) file. Did you remove > some version of McAfee antivirus software at some point? > I had mcafee anti-virus installed. I uninstalled it and installed the > anti-virus and firewall software my isp, charter.net, provides and the > problem went away. It appears to be a mcafee problem. I hope my new > anti-virus software is at least as good. With Outlook closed, try deleting the file extend.dat, found in the (usually hidden) folder %UserProfile%\Local Settings\Application Data\Microsoft\Outlook (for WIndows XP/2000) or, I believe, %UserProfile%\Local\AppData\Microsoft\Outlook for Vista. SignatureBrian Tillman I am getting same problem, but removing file mentioned does not help. Any other ideas?? > > I had mcafee anti-virus installed. I uninstalled it and installed the > > anti-virus and firewall software my isp, charter.net, provides and the [quoted text clipped - 6 lines] > XP/2000) or, I believe, %UserProfile%\Local\AppData\Microsoft\Outlook for > Vista. > I am getting same problem, but removing file mentioned does not help. Same problem, meaning exactly the same error, mentioning the same DLL (naCmnLib71.dll)? If not, then it's not the same problem and you should post in a separate thread. SignatureBrian Tillman > > I had mcafee anti-virus installed. I uninstalled it and installed the > > anti-virus and firewall software my isp, charter.net, provides and the [quoted text clipped - 6 lines] > XP/2000) or, I believe, %UserProfile%\Local\AppData\Microsoft\Outlook for > Vista. |
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