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MS Office Forum / Outlook / General MS Outlook Questions / April 2007

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Outlook 2002 :Cannot display 'From' field

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Daniel - 26 Apr 2007 08:24 GMT
Hi everybody.

For some reason, I cannot display the 'From' field in the message window of
the Inbox folder.
If I try to add the field by doing Menu Display > Current Display >
Personnalize Display (sorry, I am using the French version of Outlook, and I
don't know what everything translates into the English version), then
clicking on the 'Fields' button and Add field, Oulook stops responding and I
get the usual MS error message, proposing to send an error report to
Microsoft.

I just cannot correlate this problem with anything I could have done. I have
a stable system, I didn't install anything, and, otherwise, Outlook is
working properly.
I tried to 'repair' Outlook, restart, etc. to no avail.

Anybody ?

thank you very much in adavance for your kind help.

With best regards,
Daniel
Roady [MVP] - 26 Apr 2007 09:55 GMT
What is being logged to the Event Viewer regarding this crash?

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

> Hi everybody.
>
[quoted text clipped - 22 lines]
> With best regards,
> Daniel
Daniel - 26 Apr 2007 10:30 GMT
Hi Robert,

Thank you for your message.

I get the event code '1000'.

Does it mean anything special ?

best regards,
Daniel
> What is being logged to the Event Viewer regarding this crash?
>
[quoted text clipped - 24 lines]
> > With best regards,
> > Daniel
Roady [MVP] - 26 Apr 2007 10:36 GMT
Did you kill the process manually? What is being displayed in the details?

You could try resetting your views;
Start-> Run; outlook.exe /cleanviews

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

> Hi Robert,
>
[quoted text clipped - 37 lines]
>> > With best regards,
>> > Daniel
Daniel - 26 Apr 2007 15:10 GMT
Hello Robert.

I just did what you suggested, i.e. resetting the views, and it worked!
Everything is back to normal. I still don't know what happened, but...
Thank you so much for your kind help and time. I really appreciate it.

Best regards,
Daniel

> Did you kill the process manually? What is being displayed in the details?
>
[quoted text clipped - 42 lines]
> >> > With best regards,
> >> > Daniel
Daniel - 27 Apr 2007 21:26 GMT
Hello Robert.

You probably didn't get my last message, as I cannot see it in the thread.
That's what I wrote :
-------------------

I just did what you suggested, i.e. resetting the views, and it worked!
Everything is back to normal. I still don't know what happened, but...
Thank you so much for your kind help and time. I really appreciate it.

Best regards,
Daniel

> Did you kill the process manually? What is being displayed in the details?
>
[quoted text clipped - 42 lines]
> >> > With best regards,
> >> > Daniel
 
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