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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Error Message when starting Outlook 2003

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jimgazz - 10 Jun 2007 21:31 GMT
Each time I start Outlook 2003 from my desktop I get the following message:
"C:\Program Files\SpamblockeerUtility\Bin\4.8.4.0\Redemption.d.." could not
be installed or loaded.  This problem may be Resolved by using Detect and
Repair in the Help menu.  
Detect and Repair in the Help menu does not solve the problem.  The program
will run normally after clicking on the "OK" or the Red X but it is
aggravating to have to do that each time I start Outlook 2003.
Gary VanderMolen - 10 Jun 2007 22:31 GMT
Uninstall SpamblockeerUtility.

Gary VanderMolen

> Each time I start Outlook 2003 from my desktop I get the following message:
> "C:\Program Files\SpamblockeerUtility\Bin\4.8.4.0\Redemption.d.." could not
[quoted text clipped - 3 lines]
> will run normally after clicking on the "OK" or the Red X but it is
> aggravating to have to do that each time I start Outlook 2003.
jimgazz - 11 Jun 2007 03:43 GMT
Thanks very much for the help.  The only problem is that "Search" never would
find SpamblockerUtility.
For your information neo[mvp outlook] gave me the following information and
it worked in case you ever run into the same problem.  Again thanks much for
the help.
In Outlook, select Tools > Options > Other tab > Advanced Options button >
Addin manager and uncheck the Redemption library.  If it isn't listed, then
locate and rename/delete a file named extend.dat. (its in \documents and
settings\<userid>\local settings\application data\microsoft\outlook.)

Outside of that, the error is caused by a 3rd party spam blocking utility
that didn't uninstall cleanly.

jimgazz

> Uninstall SpamblockeerUtility.
>
[quoted text clipped - 7 lines]
> > will run normally after clicking on the "OK" or the Red X but it is
> > aggravating to have to do that each time I start Outlook 2003.
jimgazz - 11 Jun 2007 03:50 GMT
> Thanks very much for the help.  The only problem is that "Search" never would
> find SpamblockerUtility.
[quoted text clipped - 22 lines]
> > > will run normally after clicking on the "OK" or the Red X but it is
> > > aggravating to have to do that each time I start Outlook 2003.
Hector Kuri - 16 Jun 2007 00:17 GMT
Every time I try to open Outlook 2003 I get error message: "C:\Program
files\Microsoft Office\OFFICE11\ADDINS\msspc.ecf" and I am unable to open it.
Can you help me with a solution?
Milly Staples [MVP - Outlook] - 16 Jun 2007 01:27 GMT
What is the error message?  

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.  

After furious head scratching, Hector Kuri asked:

| Every time I try to open Outlook 2003 I get error message: "C:\Program
| files\Microsoft Office\OFFICE11\ADDINS\msspc.ecf" and I am unable to
| open it. Can you help me with a solution?
neo [mvp outlook] - 10 Jun 2007 22:33 GMT
In Outlook, select Tools > Options > Other tab > Advanced Options button >
Addin manager and uncheck the Redemption library.  If it isn't listed, then
locate and rename/delete a file named extend.dat. (its in \documents and
settings\<userid>\local settings\application data\microsoft\outlook.)

Outside of that, the error is caused by a 3rd party spam blocking utility
that didn't uninstall cleanly.

> Each time I start Outlook 2003 from my desktop I get the following
> message:
[quoted text clipped - 6 lines]
> will run normally after clicking on the "OK" or the Red X but it is
> aggravating to have to do that each time I start Outlook 2003.
jimgazz - 11 Jun 2007 03:46 GMT
Thank you very much.  It worked like a charm when I followed your
instructions.  I had spent $64 with MS Support and 2 hours with Dell with no
luck and within 3 minutes of receiving our solution I had the problem cleared.
Thank you, thank you.

jimgazz

> In Outlook, select Tools > Options > Other tab > Advanced Options button >
> Addin manager and uncheck the Redemption library.  If it isn't listed, then
[quoted text clipped - 14 lines]
> > will run normally after clicking on the "OK" or the Red X but it is
> > aggravating to have to do that each time I start Outlook 2003.
Gene - 11 Mar 2008 03:56 GMT
I was having a similar problem with Redemption and I'd worked hours trying to
solve it.  Thanks for the help.

> In Outlook, select Tools > Options > Other tab > Advanced Options button >
> Addin manager and uncheck the Redemption library.  If it isn't listed, then
[quoted text clipped - 14 lines]
> > will run normally after clicking on the "OK" or the Red X but it is
> > aggravating to have to do that each time I start Outlook 2003.
 
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