Outlook 2003: Large file stuck in outbox

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CheriM - 20 Jun 2007 04:11 GMT

I have an 18MB message stuck in my outbox, that I can't get rid of. I have
tried all 4 ways listed on the mentioned web page
(http://www.howto-outlook.com/faq/messagestuckinoutbox.htm), and still the
message still remains in my outbox. Can anyone help me?

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K. Orland - 20 Jun 2007 04:40 GMT

Try this to see if it helps: Open Outlook with the /safe switch (the
instructions are located here
http://www.howto-outlook.com/howto/commandlineswitches.htm) and delete the
email in the Outbox. You may have to open the email, close it, and then
delete it or highlight the email and delete it. Let me know if this helps or
not, please post back.
Note I will be unavailable on Wednesday.

Signature

Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

> I have an 18MB message stuck in my outbox, that I can't get rid of. I have
> tried all 4 ways listed on the mentioned web page
> (http://www.howto-outlook.com/faq/messagestuckinoutbox.htm), and still the
> message still remains in my outbox. Can anyone help me?

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CheriM - 20 Jun 2007 06:20 GMT

The exe file is named outlook.exe-0cc1c5e5.pf, so everytime I try to open it,
I get an error code saying that windows can't open a "pf" file. The folder
that it is in is "C:\windows\prefetch", and that's it, is that right?

> Try this to see if it helps: Open Outlook with the /safe switch (the
> instructions are located here
[quoted text clipped - 8 lines]
> > (http://www.howto-outlook.com/faq/messagestuckinoutbox.htm), and still the
> > message still remains in my outbox. Can anyone help me?

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Diane Poremsky - 20 Jun 2007 14:46 GMT

why are you trying to open that file? It's an installation file, not outlook
or anything you'd need to touch.

if you are typing to use a command line switch, see
http://www.outlook-tips.net/beginner/switches.htm

Signature

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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> The exe file is named outlook.exe-0cc1c5e5.pf, so everytime I try to open
> it,
[quoted text clipped - 18 lines]
>> > the
>> > message still remains in my outbox. Can anyone help me?

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Diane Poremsky - 20 Jun 2007 05:10 GMT

did you restart outlook?
http://www.outlook-tips.net/howto/stuck_message.htm

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>I have an 18MB message stuck in my outbox, that I can't get rid of. I have
> tried all 4 ways listed on the mentioned web page
> (http://www.howto-outlook.com/faq/messagestuckinoutbox.htm), and still the
> message still remains in my outbox. Can anyone help me?

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CheriM - 20 Jun 2007 06:33 GMT

Yes...it did not work.

> did you restart outlook?
> http://www.outlook-tips.net/howto/stuck_message.htm
[quoted text clipped - 3 lines]
> > (http://www.howto-outlook.com/faq/messagestuckinoutbox.htm), and still the
> > message still remains in my outbox. Can anyone help me?

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K. Orland - 21 Jun 2007 00:05 GMT

Were you able to successfully start Outlook with the /safe switch?
Start > Run > outlook.exe/safe <enter>

Signature

Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

> Yes...it did not work.
>
[quoted text clipped - 5 lines]
> > > (http://www.howto-outlook.com/faq/messagestuckinoutbox.htm), and still the
> > > message still remains in my outbox. Can anyone help me?

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CheriM - 21 Jun 2007 13:47 GMT

No I was not able...I get an error code saying that Windows cannot open a
"pf" file.

> Were you able to successfully start Outlook with the /safe switch?
> Start > Run > outlook.exe/safe <enter>
[quoted text clipped - 8 lines]
> > > > (http://www.howto-outlook.com/faq/messagestuckinoutbox.htm), and still the
> > > > message still remains in my outbox. Can anyone help me?

Reply to this Message

K. Orland - 21 Jun 2007 14:21 GMT

Windows cannot open that file. Diane explained to you what the pf file was.
You need to open the Outlook.exe file. My last post gave you the steps to
follow:

Start > Run > type in: outlook.exe /safe

Then try to delete the file in your Outbox.

Let me know what happens.

Signature

Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

> No I was not able...I get an error code saying that Windows cannot open a
> "pf" file.
[quoted text clipped - 11 lines]
> > > > > (http://www.howto-outlook.com/faq/messagestuckinoutbox.htm), and still the
> > > > > message still remains in my outbox. Can anyone help me?

Reply to this Message