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MS Office Forum / Outlook / General MS Outlook Questions / June 2007Outlook 2007 Crashes
Can anyone help, recently upgraded outlook 2003 to 2007 through office pro & it keeps crashing. If I try to access the contacts folders, it just hangs, Also every time I try to shut down the program it crashes then if I restart it, it loads up & when ittries to retrieve emails it hangs. I've uninstalled a few add-ins but that hasn't help, same if in safe mode. Can anyone help? Was this an in place upgrade? The MVPs always recommend a new mail profile after an upgrade as many things do not survive or are broken. Configure the new mail profile to use your current .pst file.  SignatureMilly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. Can anyone help, recently upgraded outlook 2003 to 2007 through office pro & it keeps crashing. If I try to access the contacts folders, it just hangs, Also every time I try to shut down the program it crashes then if I restart it, it loads up & when ittries to retrieve emails it hangs. I've uninstalled a few add-ins but that hasn't help, same if in safe mode. Can anyone help? yes it was, I have tried copying over my old pst file which i had copied over to another partition, I had hoped that would fix it. I have run scanpst & it has repaired a few errors. but still crashes unless I reboot. How do I create the new profile & import the current pst file ? > Was this an in place upgrade? The MVPs always recommend a new mail > profile after an upgrade as many things do not survive or are broken. [quoted text clipped - 15 lines] > I've uninstalled a few add-ins but that hasn't help, same if in safe mode. > Can anyone help? I've managed to sort it out - looks like my email frofile was corrupted, created a new one & imported the pst files & so far all is well, thanks for your reply. If anyone else hase similar problem solution can be found at: http://www.howto-outlook.com/faq/newprofile.htm > yes it was, I have tried copying over my old pst file which i had copied over > to another partition, I had hoped that would fix it. I have run scanpst & it [quoted text clipped - 20 lines] > > I've uninstalled a few add-ins but that hasn't help, same if in safe mode. > > Can anyone help? |
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