Outlook Connector - June 2007 Beta

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paulb9 - 02 Jul 2007 02:04 GMT

When I installed this package into Outlook 2007 on Vista Ultimate, Everything
worked fine. It connected with my free Live Hotmail account with no problem.
Here is the glitch - if I close Outlook and rstart it ( or reboot) I get this
messege in the detailed report

Time: 7/1/2007 5:23:42 PM
Error in Mail
There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 5102. Server. Xfs request 'Sync' failed. Response code:
'InternalServerError', server response: '999 0'.

I went thru the web and everything was fine.

To date, my only workaround has been to "Remove the e-mail account" - click
on the Outlook Connector button and re-create it. I then get the messege that
the mailbox will be available after I Close Outlook and restart it. When I
restart it, I get the message that Connector is building the mailbox and
everything works fine until the next time I restart Outlook or Boot my
system. Any ideas you guys?
Thanks, Paul

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fhommel - 02 Jul 2007 05:32 GMT

My guess is you don't have a paid email account?

>From http://www.microsoft.com/downloads/details.aspx?FamilyID=aa0ad3b0-e1a4-4990-a2be
-dde78fed0709&displaylang=en:

The following is also required:
A paid subscription-based e-mail account from MSN Hotmail, Windows
Live Mail, Office Live, or Windows Live Custom Domains

> When I installed this package into Outlook 2007 on Vista Ultimate, Everything
> worked fine. It connected with my free Live Hotmail account with no problem.
[quoted text clipped - 17 lines]
> system. Any ideas you guys?
> Thanks, Paul

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Diane Poremsky - 02 Jul 2007 20:09 GMT

not according to
http://www.microsoft.com/downloads/details.aspx?FamilyID=7aad7e6a-931e-438a-950c
-5e9ea66322d4&displaylang=en

"For Calendar Tasks and Notes Functionality
A paid subscription-based e-mail account from MSN Hotmail, Windows Live
Hotmail or Office Live "

Mail and contacts work with free accts that were upgraded to the Live
server.

Signature

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

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Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

> My guess is you don't have a paid email account?
>
[quoted text clipped - 33 lines]
>> system. Any ideas you guys?
>> Thanks, Paul

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paulb9 - 02 Jul 2007 20:58 GMT

It is my understanding it is available to all Live Hotmail subscribers. You
have to have a paid account only if you wish to sync calendars.

> My guess is you don't have a paid email account?
>
[quoted text clipped - 25 lines]
> > system. Any ideas you guys?
> > Thanks, Paul

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Diane Poremsky - 02 Jul 2007 20:06 GMT

I haven't seen that error - I have vista business. Have you tried detect and
repair (aka office diagnostics) or reinstalling/repairing the connector?

Signature

> When I installed this package into Outlook 2007 on Vista Ultimate,
> Everything
[quoted text clipped - 24 lines]
> system. Any ideas you guys?
> Thanks, Paul

Reply to this Message

paulb9 - 02 Jul 2007 21:02 GMT

I haven't tried the Office repair but I have tried un-reinstall to no effect.
It's odd but Connector creates an OST, not a PST. Next, I will try deleting
the OST. Perhaps the previous version of Connector created an OST not
compatible with the refreashed version.

> I haven't seen that error - I have vista business. Have you tried detect and
> repair (aka office diagnostics) or reinstalling/repairing the connector?
[quoted text clipped - 27 lines]
> > system. Any ideas you guys?
> > Thanks, Paul

Reply to this Message

Diane Poremsky - 04 Jul 2007 00:25 GMT

It uses an ost now - used to use msnpst and who knows what else. :) Deleting
it might help.

Signature

>I haven't tried the Office repair but I have tried un-reinstall to no
>effect.
[quoted text clipped - 40 lines]
>> > system. Any ideas you guys?
>> > Thanks, Paul

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Gary VanderMolen - 05 Jul 2007 03:16 GMT

Microsoft was having some issues with Hotmail syncing, but it was supposed
to have been fixed as of earlier today. It only affected some servers, not all.
This is based on information that was posted in the newsgroup
microsoft.public.windows.live.mail.desktop.

Gary VanderMolen

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Philip_Blakemore - 22 Sep 2007 22:26 GMT

I'm also having this issue with the very same error logs.
unistalling and re-instlling connector cures it temporarily theh back to no
email downloads. I am on a paid Live Hotmail account. which will be cancelled
if this is not fixed soon.

Any ideas guys?

Philip

> Microsoft was having some issues with Hotmail syncing, but it was supposed
> to have been fixed as of earlier today. It only affected some servers, not all.
[quoted text clipped - 24 lines]
> > system. Any ideas you guys?
> > Thanks, Paul

Reply to this Message