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MS Office Forum / Outlook / General MS Outlook Questions / March 2008Hopeless Outlook 2007 crash?
My Outlook 2007 crashed. When attempting to open, I get the message, "Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the file C:\Documents and Settings...(my local file). Quit Outlook and all mail-enabled applications, and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. For more information about the Inbox repair tool, see Help." I ran scanpst.exe and it reported that there are no errors. I also ran the Office repair tool, but I still get this error and Outlook will not open. I upgraded this installation from Office 2003 probably a year ago. I am running XP Home, patched to the hilt and no problems with sufficient memory or disk space. It has run fine up to now. Can someone tell me how to reinstall only Outlook from the Office Suite, or even better, how to revert to Outlook 2003 while still running Office 2007? Many thanks! Okay, so I figured out how to uninstall Outlook 2007 and reinstall Outlook 2003. All looked cheerful and rosy until I tried to open Outlook 2003. Here was the message: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." I would really appreciate a clue if anyone can provide one. Thanks! > My Outlook 2007 crashed. When attempting to open, I get the message, "Cannot > start Microsoft Office Outlook. Cannot open the Outlook window. The set of [quoted text clipped - 15 lines] > > Many thanks! > Okay, so I figured out how to uninstall Outlook 2007 and reinstall > Outlook 2003. All looked cheerful and rosy until I tried to open > Outlook 2003. Here was the message: "Cannot start Microsoft Office > Outlook. Unable to open the Outlook window. The set of folders could > not be opened. The server is not available. Contact your > administrator if this condition persists." Uninstalling and reinstalling either the same or a different version of Outlook will never address the problem you describe because it's a mail profile problem. The mail profile is kept in the registry and isn't affected by installation or uninstallation. > I would really appreciate a clue if anyone can provide one. Create a new mail profile or fix the existing one: http://www.howto-outlook.com/faq/newprofile.htm  SignatureBrian Tillman Brian, Thank you thank you thank you for the fast response! I'm sure this is the source of my problem and you have just saved me. Donna > > Okay, so I figured out how to uninstall Outlook 2007 and reinstall > > Outlook 2003. All looked cheerful and rosy until I tried to open [quoted text clipped - 12 lines] > Create a new mail profile or fix the existing one: > http://www.howto-outlook.com/faq/newprofile.htm > Thank you thank you thank you for the fast response! I'm sure this > is the source of my problem and you have just saved me. Let us know how things work out. SignatureBrian Tillman Brian, you just saved another live ;-) Thanks a lot for this post. My Outlooks works again! Regards, Karin > > Okay, so I figured out how to uninstall Outlook 2007 and reinstall > > Outlook 2003. All looked cheerful and rosy until I tried to open [quoted text clipped - 12 lines] > Create a new mail profile or fix the existing one: > http://www.howto-outlook.com/faq/newprofile.htm
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