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MS Office Forum / Outlook / General MS Outlook Questions / September 2007Outlook 2007 Junk e-mail filter not working
Hi, I have recently installed Outlook 2007 and performed a Micrososft Update and updated everything with the latest patches. I have set my junk e-mail filter to: "Safe lists only: only mail from people or domains on your safe lists.." Howeever I do not see any e-mails going to the junk e-mail folder...all spam and legit e-mails go to my inbox. I am a seasoned veteran and cannot understand why this is not working as it was working great with Outlook 2003. Any help would be greatly appreciated, Thanks Steven MCSE NT4.0/2000/2003 > I have recently installed Outlook 2007 and performed a Micrososft Update > and [quoted text clipped - 8 lines] > 2003. > Any help would be greatly appreciated, What is listed on your Safe Recipients list?  Signaturef.h. I am having the exact same problem as the previous use has decribed. It started right after I installed Outlook 2007. I too am very proficient with Windows and Windows products but there seems to be a bug. Has anyone found a solution for this? > Hi, > [quoted text clipped - 11 lines] > Steven > MCSE NT4.0/2000/2003 >> I have recently installed Outlook 2007 and performed a Micrososft Update >> and [quoted text clipped - 8 lines] >> 2003. >> Any help would be greatly appreciated, >I am having the exact same problem as the previous use has decribed. It > started right after I installed Outlook 2007. I too am very proficient > with > Windows and Windows products but there seems to be a bug. Has anyone found > a > solution for this? Well, then, I'll ask you the same question as I asked the original poster: What do you have listed on your Safe Recipients tab? Signaturef.h. Junk mail filtering in Outlook 203 had been working fine for me until I performed a Microsoft update and the following updates were installed. No level of filtering will work any more, so the question about "What is listed on your Safe Recipients list?" isn't relevant. Basically, one of the following patches, which were installed all in the same session, has caused Outlook 2003 junk mail filtering to stop working: Office 2007 Update for Office 2007 (KB934391) Office 2007 Security Update for Office 2007 (KB934062) Office 2007 Update for Office 2007 (KB934393) Office 2007 Update for 2007 Microsoft Office System (KB932080) > Hi, > [quoted text clipped - 11 lines] > Steven > MCSE NT4.0/2000/2003 I am having same problem. I get messages into my inbox from senders that are not in my safe senders/recipients list. > Junk mail filtering in Outlook 203 had been working fine for me until I > performed a Microsoft update and the following updates were installed. No [quoted text clipped - 24 lines] > > Steven > > MCSE NT4.0/2000/2003 Same issue here. I have 8 email addresses on my safe list, and have set it to "Safe Lists Only" in Outlook 2007. I am still getting everything to Inbox, and only 2-3 mails to Junk folder (which in all likelyhood happen to be on my rather expansive blocked senders list). I am fairly sure this started when I uninstalled Outlook 2003 through the Outlook 2007 installation, or shortly there after. This was an escalating issue as I noticed that the "Low" setting wasn't very effective anymore, so I then switched it to high and waited about a week seeing more or less the same behaviour. I also tried the trick with shutting off mail filtering completely, shutting down Outlook, opening it back up then turning filtering back on, didn't work. I then went ahead and set it up to Safe Lists Only to find that everything save for a few junk mails were still hitting my inbox. I typically get about 130 junk mail per day (have 3 pop accounts set up). I've been updating via Office Update site but have only gotten one junk mail filter ruleset update since that time. Is there some way to "re initialize" the junk mail settings? by re registering an add in or something of that nature from the command line? Just as a comparison, I use Outlook 2003 at work and it is working just fine. The Outlook 2007 install I have at home has my work account on it set to "leave copy of message on server" and it downloads junk to inbox, but when I get to work and download those same messages it correctly puts them in the junk folder (save for 2-3 per day which is understandable). > Same issue here. > I have 8 email addresses on my safe list, and have set it to "Safe [quoted text clipped - 30 lines] > correctly puts them in the junk folder (save for 2-3 per day which is > understandable). What is listed for your Safe Recipients? That's the usual suspect when Safe Lists Only doesn't appear to work. Signaturef.h. > What is listed for your Safe Recipients? That's the usual suspect whenSafeLists Onlydoesn't appear to work. My work address is the only address listed in safe recepients. Should I delete that? Here's what's in my safe senders lists only (addresses hidden for obvious reasons): address@messaging.sprintpcs.com address@gmail.com address@gmail.com address@hotmail.com address@comcast.net Also the "also trust email from my contacts" is checked. >> What is listed for your Safe Recipients? That's the usual suspect >> whenSafeLists Onlydoesn't appear to work. > > My work address is the only address listed in safe recepients. Should > I delete that? Probably. Mail addressed to an address listed in Safe Recipients will NOT be treated as spam. The purpose of the Safe Recipients list is to handle any internet mailing lists you might be on, where the recipient is not your address and the senders aren't likely to be on your safe list (or, if you have some super secret email address that you've never published anywhere, I guess that'd be smart to put there too). Signaturef.h. I am also having the same issue. I have removed everything from safe recipients and blocked senders. Everything is still going into the inbox. This is an Exchange server account. SignatureKent > >> What is listed for your Safe Recipients? That's the usual suspect > >> whenSafeLists Onlydoesn't appear to work. [quoted text clipped - 10 lines] > super secret email address that you've never published anywhere, I guess > that'd be smart to put there too). >I am also having the same issue. I have removed everything from safe > recipients and blocked senders. Everything is still going into the inbox. > This is an Exchange server account. What is the basic Junk Email setting set to? Safe Lists Only? Signaturef.h. Safe Lists only -setting is not working for me: junk email setting --> Safe Lists Only safe senders --> 20 emails (friends) safe recipients --> 0 emails (empty list) blocked senders --> lots of emails I stille get lot of junk into my inbox. > >I am also having the same issue. I have removed everything from safe > > recipients and blocked senders. Everything is still going into the inbox. > > This is an Exchange server account. > > What is the basic Junk Email setting set to? Safe Lists Only? >> >I am also having the same issue. I have removed everything from safe >> > recipients and blocked senders. Everything is still going into the [quoted text clipped - 11 lines] > > I stille get lot of junk into my inbox. While this sounds silly, what happens if you toggle it off, ok all the way out, and then go back in and toggle it back on? How about creating a new profile and downloading mail with the same settings? Signaturef.h. No help either way. > >> >I am also having the same issue. I have removed everything from safe > >> > recipients and blocked senders. Everything is still going into the [quoted text clipped - 15 lines] > out, and then go back in and toggle it back on? How about creating a new > profile and downloading mail with the same settings? I did try togeling it on and off. No luck SignatureKent > No help either way. > [quoted text clipped - 17 lines] > > out, and then go back in and toggle it back on? How about creating a new > > profile and downloading mail with the same settings? >> >> >I am also having the same issue. I have removed everything from safe >> >> > recipients and blocked senders. Everything is still going into the [quoted text clipped - 17 lines] > > No help either way. Even a new profile? Have you verified with the Exchange Administrator that they haven't done anything to try and over-ride the Outlook settings? Do you see the same settings if you fire up OWA? Signaturef.h. I guess that outlook junk-email settings are saved to my local computer because providers email server is not Exchange. I am using IMAP-connection. > >> >> >I am also having the same issue. I have removed everything from safe > >> >> > recipients and blocked senders. Everything is still going into the [quoted text clipped - 21 lines] > they haven't done anything to try and over-ride the Outlook settings? Do > you see the same settings if you fire up OWA? >> >> >> >I am also having the same issue. I have removed everything from >> >> >> >safe [quoted text clipped - 29 lines] > because providers email server is not Exchange. I am using > IMAP-connection. Err, didn't you say earlier 'This is an Exchange server account.'? Has it *ever* worked? What are your Send/Receive settings for the account, headers only or full message? Signaturef.h. Sorry for misunderstood. I quoted other message and that clause was not mine. Send/Receive setting is headers only. >Has it *ever* worked? No > >> >> >> >I am also having the same issue. I have removed everything from > >> >> >> >safe [quoted text clipped - 36 lines] > What are your Send/Receive settings for the account, headers only or full > message? >> >> >> >> >I am also having the same issue. I have removed everything >> >> >> >> >from [quoted text clipped - 44 lines] > > Send/Receive setting is headers only. Try setting it to download the whole message and then doing a send/recieve. I think it will only work once it has the whole message and not just the headers, but that may have been limited to a certain server type. Signaturef.h. No help. It looks like Junk Email Filter is working after i open message from inbox. If sender is not in safe lists -> after i close message it will move to Junk Email folder. Why do i have to read message first? Is there any setting for this? > >> >> >> >> >I am also having the same issue. I have removed everything > >> >> >> >> >from [quoted text clipped - 48 lines] > I think it will only work once it has the whole message and not just the > headers, but that may have been limited to a certain server type. >> >> >> >> >> >I am also having the same issue. I have removed everything >> >> >> >> >> >from [quoted text clipped - 48 lines] > > Why do i have to read message first? Is there any setting for this? Because it sounds like the message hasn't been fully downloaded. In the message list, does the 'I need to get this message' icon show below the time received? If it does, do another send/receive and see if the icon goes away (I'm betting if it does, the message will too). Signaturef.h. another send/receive is moving emails outside safe lists in to junk email folder. Thanks. > >> >> >> >> >> >I am also having the same issue. I have removed everything > >> >> >> >> >> >from [quoted text clipped - 53 lines] > received? If it does, do another send/receive and see if the icon goes away > (I'm betting if it does, the message will too). |
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