Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
Home
DiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWord
DirectoryUser Groups
Related Topics
Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ...

MS Office Forum / Outlook / General MS Outlook Questions / July 2007

Tip: Looking for answers? Try searching our database.

Reply Address

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
Scott - 15 Jul 2007 22:22 GMT
I have several different email accounts all being channeled into the same
Exchange Server mailbox for processing. The inbox is associated with a
specific email account that was created when "Sales" was created (e.g.,
sales@mydomain1.com).  When they arrive, a set of rules is run that
automatically moves them into a specific folder (e.g., if 'Amazon' is in the
subject line it is placed in an Amazon folder that I created).   All this
works great (but see next paragraph).

My problem is that when I reply to an email I'd like the reply to
automatically use what had been the recipient's original email address.  For
example, if an email was directed to johndoe@mydomain2.com and had the word
Amazon in the subject line, it would be relocated to the Amazon folder.  When
I reply to that same message, however, it shows sales@mydomain1.com as the
sender's email address instead of johndoe@mydomain2.com.

I know that the sender can manually click on the Account button and select
whatever outgoing email account s/he wants to associate with the outgoing
email message.  This approach, however, is a manual operation and prone to
human error.  Rather than trust the user to select the correct outgoing
sender's email address, I'd prefer to have a 'rule' that would do this
automatically.  I tried to create a rule for this but don't seem to find a
combination of choices that would work.  I also know that we cold ask the
user to periodically 'File|Open| Other user's folder...' and address the
problem this way (but then the operator could not size up how many unread
emails are in each of the folders).

Any suggestions?
Brian Tillman - 16 Jul 2007 13:37 GMT
> My problem is that when I reply to an email I'd like the reply to
> automatically use what had been the recipient's original email
[quoted text clipped - 3 lines]
> message, however, it shows sales@mydomain1.com as the sender's email
> address instead of johndoe@mydomain2.com.

It appears all your addresses are actually aliases and not directed to
separate mailboxes.  As far as Outlook is concerned, they're all received by
the same account.  Outlook doesn't give two hoots about the recipient
address, it cares about the receiving account.  If you had multiple accounts
(with separate mailboxes), then Outlook would perform the way you describe,
replying using hte account through which the message was received.  Since
your messages were all received through the "sales" account, that's the
account Outlook will use when replying.  There's no way to override that
except by the manual choosing of the account, as you described.
Signature

Brian Tillman

Victor Ivanidze - 31 Jul 2007 18:14 GMT
Try to use this third-party utility:
http://www.ivasoft.biz/choosefrom.shtml

Regards,
Victor Ivanidze

>I have several different email accounts all being channeled into the same
> Exchange Server mailbox for processing. The inbox is associated with a
[quoted text clipped - 27 lines]
>
> Any suggestions?
 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2008 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.