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MS Office Forum / Outlook / General MS Outlook Questions / July 2007

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Outlook 2007 displaying special characters

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Karl - 16 Jul 2007 23:36 GMT
What do I need to change in Outlook 2007 to have it display special
characters correctly and not display random characters such as ß for the
German "sz"?
Signature

Karl

Roady [MVP] - 17 Jul 2007 00:55 GMT
In general you don't have to change anything for that. You might want to
check if the Encoding is set correctly for that message;
Double click the message to open it-> Other Actions-> Encoding-> Western
European (Windows)

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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

> What do I need to change in Outlook 2007 to have it display special
> characters correctly and not display random characters such as ß for the
> German "sz"?
Karl - 17 Jul 2007 02:20 GMT
The Encoding is set to Western European (Windows) and Outlook doesn't display
the special characters.
Signature

Karl

> In general you don't have to change anything for that. You might want to
> check if the Encoding is set correctly for that message;
[quoted text clipped - 4 lines]
> > characters correctly and not display random characters such as ß for the
> > German "sz"?
Roady [MVP] - 17 Jul 2007 11:52 GMT
It sounds like the "ß" got converted then already before Outlook receives
it.
Does it show correctly when you look at the message in your webbased
mailbox?
If yes and if you also have a virus scanner that integrates with Outlook,
disable this integration and try again.

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

> The Encoding is set to Western European (Windows) and Outlook doesn't
> display
[quoted text clipped - 9 lines]
>> > the
>> > German "sz"?
Karl - 17 Jul 2007 22:56 GMT
Dear Roady,

MSN Hotmail displays the characters correctly.

Turning off the virus and spyware components of Windows Live OneCare did not
solve the problem if Outlook 2007.

I didn't have this problem with the earlier version of Outlook.
Signature

Karl

> It sounds like the "ß" got converted then already before Outlook receives
> it.
[quoted text clipped - 16 lines]
> >> > the
> >> > German "sz"?
Roady [MVP] - 18 Jul 2007 19:35 GMT
Are you using the MSN Outlook Connector to connect to Hotmail or the default
HTTP connection? If the latter I suggest you use the Outlook Connector
instead.

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

> Dear Roady,
>
[quoted text clipped - 29 lines]
>> >> > the
>> >> > German "sz"?
 
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