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MS Office Forum / Outlook / General MS Outlook Questions / November 2008Inbox Does Not show any new mail since 7/10/07 but unread messages
All new mail is showing up in unread messages but no new mail is showing up in the inbox listing since 7/10/07  Signaturecran Sounds like you should examine the View settings you applied to your Inbox. SignatureRuss Valentine [MVP-Outlook] > All new mail is showing up in unread messages but no new mail is showing > up > in the inbox listing since 7/10/07 I am also experiencing the same problem with Outlook 2007 where the unread message count is going up but the messages aren't showing up in the Inbox (and I have found that others are experiencing this problem as well). The only thing that I have found so far (by accident) is: When you click away from the Inbox to another folder and then back to the Inbox the messages will show up in the Inbox. Any help would be appreciated in getting this problem resolved. > Sounds like you should examine the View settings you applied to your Inbox. > > All new mail is showing up in unread messages but no new mail is showing > > up > > in the inbox listing since 7/10/07 I'm having the exact same problem, but switching out of the Inbox and back again does not help. It only seems to happen on certain accounts, but I haven't narrowed that done yet. I've also checked VIEW as suggested, but there's nothing there that would cause this. I can drag emails from Unread into other folders, but not the InBox, where they vanish. I'm wondering if it has anything to do with Kaspersky Anti-Virus, which I installed about a month ago -- though the problem is much more recent. Any help, thoughts would be greatly appreciated. > I am also experiencing the same problem with Outlook 2007 where the unread > message count is going up but the messages aren't showing up in the Inbox [quoted text clipped - 11 lines] > > > up > > > in the inbox listing since 7/10/07 I too am experiencing the same problem with Outlook 2007, click another folder and they appear when going back to Inbox. What is happening here? Thx > I am also experiencing the same problem with Outlook 2007 where the unread > message count is going up but the messages aren't showing up in the Inbox [quoted text clipped - 11 lines] > > > up > > > in the inbox listing since 7/10/07 Has anyone had a update on this problem. I have Outlook 2007, and messages will arrive to the inbox, but not show. I have to change the focus to another folder and then back to the inbox. At that point, it will show. I have checked all the settings and even went back to the defautl. The problem continues. > All new mail is showing up in unread messages but no new mail is showing up > in the inbox listing since 7/10/07 Exchange server acct? This is usually caused by a nat router or firewall blocking the packets. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM > Has anyone had a update on this problem. I have Outlook 2007, and > messages [quoted text clipped - 7 lines] >> up >> in the inbox listing since 7/10/07 No, we are no longer exchange. The issue is not that the mail did not arrive, the issue is that it is not showing in the "Inbox," just like mentioned in the beginning of this thread. My Inbox will be empty, but next to the "Unread Mail" folder it will show (3). In order to get the mail to show, I have to click any subfolder and then click on Inbox. At that point, I will be able to see the three new messages in the Inbox. This was not an issue until we upgraded to 2007, and I think it started right away. It just took a while to figure out what was going on. Thanks. > Exchange server acct? This is usually caused by a nat router or firewall > blocking the packets. [quoted text clipped - 10 lines] > >> up > >> in the inbox listing since 7/10/07 > No, we are no longer exchange. The issue is not that the mail did not > arrive, the issue is that it is not showing in the "Inbox," just like [quoted text clipped - 22 lines] > > >> up > > >> in the inbox listing since 7/10/07 Sorry for the blank post. I have been having the same problem for the last week with Outlook 2003. Some of my incoming messages go to "Unread Mail" but don't show in the inbox. Worse, if I open them in "Unread Mail" and then close them again they disappear completely (they don't go either to Inbox or to Deleted Items). Help! > > No, we are no longer exchange. The issue is not that the mail did not > > arrive, the issue is that it is not showing in the "Inbox," just like [quoted text clipped - 22 lines] > > > >> up > > > >> in the inbox listing since 7/10/07 > Sorry for the blank post. > > I have been having the same problem for the last week with Outlook > 2003. Some of my incoming messages go to "Unread Mail" but don't show > in the inbox. But what folder does "Unread Mail" show they're in? > Worse, if I open them in "Unread Mail" and then close > them again they disappear completely (they don't go either to Inbox > or to Deleted Items). The won't "go" anywhere. The Unread Mail folder in not a real folder. It is a search context that shows you messages marked as unread, no matter what folder reall holds them. As soon and you read them, they're read, so they won't appear in that folder. But they'll still be in the folder where they were originally. They haven't moved. SignatureBrian Tillman [MVP-Outlook] Brian: It shows they are in the Inbox, and the new messages are in the Inbox. However, they are not initially listed in the Inbox. We just have to remember to change the focus to any other folder and then back to the Inbox. After the refocus, they will show both in the Inbox and Unread Email. Jon > > Sorry for the blank post. > > [quoted text clipped - 13 lines] > won't appear in that folder. But they'll still be in the folder where they > were originally. They haven't moved. > It shows they are in the Inbox, and the new messages are in the Inbox. > However, they are not initially listed in the Inbox. We just have to > remember to change the focus to any other folder and then back to the > Inbox. After the refocus, they will show both in the Inbox and Unread > Email. What type of account are you using? POP/SMTP, as we always have. This is a issue we noticed after upgrading to Outlook 2007 on some of our PCs. We have not seen it on the Outlook 2003 PCs. However, I have noticed other posts are claiming the same problem in Outlook 2003 - and it seems to have appeared around the same time. Thanks, Jon > > It shows they are in the Inbox, and the new messages are in the Inbox. > > However, they are not initially listed in the Inbox. We just have to [quoted text clipped - 3 lines] > > What type of account are you using? > POP/SMTP, as we always have. This is a issue we noticed after > upgrading to Outlook 2007 on some of our PCs. We have not seen it on > the Outlook 2003 PCs. However, I have noticed other posts are > claiming the same problem in Outlook 2003 - and it seems to have > appeared around the same time. While I've seen mention of this problem in Outlook 2007 POP accounts, I don't recall any posts about it with OL 2003 and in the vast majority of the cases, it's for Exchange accounts. I think I'd start with a new mail profile. SignatureBrian Tillman [MVP-Outlook] I read somewhere else that the "Google Toolbar" add in may be the problem...I deselected and now it works. I don't get it...maybe it is catching it and slowing it down? > > POP/SMTP, as we always have. This is a issue we noticed after > > upgrading to Outlook 2007 on some of our PCs. We have not seen it on [quoted text clipped - 6 lines] > cases, it's for Exchange accounts. I think I'd start with a new mail > profile. Well my fix was only temporary...back to the same old problem. This is very aggrevating...help! > I read somewhere else that the "Google Toolbar" add in may be the problem...I > deselected and now it works. I don't get it...maybe it is catching it and [quoted text clipped - 10 lines] > > cases, it's for Exchange accounts. I think I'd start with a new mail > > profile. I would like an update, as well. It is apparent from Googling this issue that several end-users and tech support people have experienced this problem, tried all kinds of suggested "solutions" and come up short. I am one of them. This is very frustrating -- even more so that Microsoft hasn't given it the attention it deserves! Gary S. Rogers On-Site Computer Support > Has anyone had a update on this problem. I have Outlook 2007, and messages > will arrive to the inbox, but not show. I have to change the focus to [quoted text clipped - 4 lines] > > All new mail is showing up in unread messages but no new mail is showing up > > in the inbox listing since 7/10/07 I am experiencing the same problem but it seems I have found a way to view the messages. (if you have access to an Exchange server) I am also connected to an Exchange server but prefer to “work off line” instead of connecting but the POP account actually works when you are in connected mode towards the Exchange account. Also, messages you previously downloaded (that did not show up) show up after restarting outlook in connected mode. I am pretty sure messages would also show up if you open the file with outlook 2003 I would like the bug fix ASAP or if somebody have another workaround.... Stefan I am having the a similar issue. new mail arrives, the inbox in the folder list shows new mail Inbox(5) as well as the Unread(5) but i have to click out of the inbox and back in to view the new mail? what gives here? It seems lots of folks have the same issue but no resolution. This started after upgrading from Outllok 2003 to 2007. I am running: XP Pro SP 2 Outlook 2007, version 12, build 4518 > I am experiencing the same problem but it seems I have found a way to view the messages. (if you have access to an Exchange server) > [quoted text clipped - 7 lines] > > Stefan I'm having the same issue - suddenly after working fine for months. The only thing I downloaded recently was Google Desktop Search. Anybody with this problem also use that? I have Outlook 2007 and Vista Ultimate. There has to be a solution for this! > I am having the a similar issue. new mail arrives, the inbox in the folder > list shows new mail Inbox(5) as well as the Unread(5) but i have to click out [quoted text clipped - 17 lines] > > > > Stefan > I'm having the same issue - suddenly after working fine for months. > The only thing I downloaded recently was Google Desktop Search. > Anybody with this problem also use that? A lot of people have problems with GDS. What happens if you uninstall it? SignatureBrian Tillman [MVP-Outlook] I do not have GDS and I am having the issue... > > I'm having the same issue - suddenly after working fine for months. > > The only thing I downloaded recently was Google Desktop Search. > > Anybody with this problem also use that? > > A lot of people have problems with GDS. What happens if you uninstall it? Has anyone received a solution to this. I have many Outlook 2003 Windows XP users (Exchange Email). With this same problem. No Google tool bar, no Google add-in at all. New mail comes in but doesn't show in the inbox, yet unread mail folder count has increased. Has to click out of the inbox onto another mail folder before the message shows up in the inbox. Very annoying. And causes work issues as staff are expecting messages and not seing them to action. Until they do the above. > I do not have GDS and I am having the issue... > [quoted text clipped - 3 lines] > > > > A lot of people have problems with GDS. What happens if you uninstall it? > Has anyone received a solution to this. I have many Outlook 2003 > Windows XP users (Exchange Email). With this same problem. No [quoted text clipped - 5 lines] > annoying. And causes work issues as staff are expecting messages and > not seing them to action. Until they do the above. Try resetting the views. Start Outlook once with the /cleanviews command switch. SignatureBrian Tillman [MVP-Outlook] thanks Brian, but it didnt work for me > > Has anyone received a solution to this. I have many Outlook 2003 > > Windows XP users (Exchange Email). With this same problem. No [quoted text clipped - 8 lines] > Try resetting the views. Start Outlook once with the /cleanviews command > switch. I have same problem, and recently the sound alert has gone as well. Very annoying. Is anyone still there? > thanks Brian, but it didnt work for me > [quoted text clipped - 10 lines] > > Try resetting the views. Start Outlook once with the /cleanviews command > > switch. tykedad... i'm still here and still battling the problem... to recap... -i have outlook 2007 (with business contact manager) -upgraded from 2003 -when i was on 2003, i connected to an exchange server, but i never connected with 2007. -ever since i have been on 2007 i have had this problem -please help :-( > I have same problem, and recently the sound alert has gone as well. Very > annoying. Is anyone still there? [quoted text clipped - 13 lines] > > > Try resetting the views. Start Outlook once with the /cleanviews command > > > switch. I am also having same issue. Running Vista Business and had issue with Outlook 2003. Decided to try upgrading to Outlook 2007 to fix problem but same issue. What is real interesting for me is that I do get a couple of messages every now and then. I see lots of incoming mail being received but I do not see where it goes. I have refreshed all views. Looked in all folders and still nothing. Good news is that I do not even see any junk mail, imagine that! > tykedad... i'm still here and still battling the problem... to recap... > -i have outlook 2007 (with business contact manager) [quoted text clipped - 22 lines] > > > > Try resetting the views. Start Outlook once with the /cleanviews command > > > > switch. Several updates were automatically installed on the night (New Zealand) of 14 May, everything has worked OK since then. Coincidence? Permanent? > I am also having same issue. Running Vista Business and had issue with > Outlook 2003. Decided to try upgrading to Outlook 2007 to fix problem but [quoted text clipped - 30 lines] > > > > > Try resetting the views. Start Outlook once with the /cleanviews command > > > > > switch. We are experiencing the same issue at our company. We think we have found a solution. The first one we tried was removing all extra add-ins in the Trust Center. That worked temporarily, and then we found out if you right click on the Inbox folder, and then uncheck "Show Microsoft Exchange views" that everything showed up in the Inbox. I hope this helps. |
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