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MS Office Forum / Outlook / General MS Outlook Questions / July 2007Tracking Mail
The receipt method is one way that Outlook has of being notified as to whether an intended recipient has received mail, but there should be some other way, such as AOL has, to know whether that person opened the mail. There should also be a way of recalling and canceling the mail if the person has not opened it. Other mail clients have this feature and Outlook does not? I'm sure others have hit the send button and then wish they hadn't ;) Indy When once the mail has been downloaded onto the other persons computer, how do you expect to recall it?  SignatureRegards, Richard Urban Microsoft MVP Windows Shell/User (For email, remove the obvious from my address) > The receipt method is one way that Outlook has of being notified as to > whether an intended recipient has received mail, but there should be some [quoted text clipped - 18 lines] > > http://www.microsoft.com/office/community/en-us/default.mspx?mid=d7d69833-ea2a-4 b79-b2d8-c413a18f18cb&dg=microsoft.public.outlook.general Well, I have my Outlook to receive once every minute, but if I know that person is in flight, or otherwise not at the computer...if it hasn't been opened...maybe it could be recalled? If not, at least have a way of knowing whether they opened it or not. Indy > When once the mail has been downloaded onto the other persons computer, how > do you expect to recall it? [quoted text clipped - 21 lines] > > > > http://www.microsoft.com/office/community/en-us/default.mspx?mid=d7d69833-ea2a-4 b79-b2d8-c413a18f18cb&dg=microsoft.public.outlook.general > Well, I have my Outlook to receive once every minute, but if I know that > person is in flight, or otherwise not at the computer...if it hasn't been [quoted text clipped - 28 lines] >>> >>> http://www.microsoft.com/office/community/en-us/default.mspx?mid=d7d69833-ea2a-4 b79-b2d8-c413a18f18cb&dg=microsoft.public.outlook.general The recall message feature works only if you are on an Exchange server and you send the message to someone on that Exchange server. When you send the message, it stays on the server unread until the person opens it or you recall it. I once had someone recall a message sent to me via our Exchange server. I got a message informing me that the user had requested that it be recalled. I had the option to read the message before it was sent back. What good is that? Even if I couldn't read the message before it was recalled, it would certainly raise suspicions about what was in it. Personally, I have never used it and don't' plan to in the future. If you send your message via a POP3 server (i.e. the internet), once it's been sent, there is nothing you can do to get it back without breaking several laws. Yes, people have sent messages they wish they hadn't...me included. But sometimes technology cannot serve as a substitute for human common sense (i.e. think a few minutes *before* hitting the Send button) even though some people think it can or should. There are message delivered receipts as well as message opened receipts. But these cannot be relied on. Some e-mail clients do not support them. Some clients allow the receipts to be blocked. Sometimes...you just have to actually talk to the person (shudder). Tim Egads! Did you say nasty words? "Common Sense?"...I'm a blonde!!!! And Irish to boot. Sometimes my temper gets the worst of me, and then after I leave one of my multitude of puters, and go into the kitchen or out on the deck for a glass of wine...that old voice in the head says 'now what did you go and say THAT for'???? Thus my question. I'm sure you all knew I had an ulterior motive, so I may as well be honest about it! ;) BUT, there is NOTHING on this planet that would convince me to go AOL just so that I could do that. I'd rather infect my puters purposely (because I view AOL as a massive computer virus). Okay, so how about just being able to find out if they opened it without the recall feature? And without the receipt? Because when I get into one of my heated, er....'discussions' ... with my client (and then wish I had not gotten so heated)...I want to know how many glasses of wine I should have before I answer his next email ;) Indy > > Well, I have my Outlook to receive once every minute, but if I know that > > person is in flight, or otherwise not at the computer...if it hasn't been [quoted text clipped - 55 lines] > > Tim Indy, I am one of the reason that the read receipt is unreliable. I never allow them to be sent. > Egads! Did you say nasty words? "Common Sense?"...I'm a blonde!!!! And > Irish to boot. Sometimes my temper gets the worst of me, and then after I [quoted text clipped - 92 lines] >> >> Tim > Well, I have my Outlook to receive once every minute, And that is FAR too frequent. Ten minutes is the recommended time otherwise it causes server overload and waste of bandwidth, amongst other things. A waste of bandwidth? I have two ISP's and pay a fortune to do so, so that urgent mail is rec'd immediately. Same with my PDA, which is yet another carrier. It's my job. Since I'm not uploading or downloading huge files, it doesn't bother anything. Indy > > Well, I have my Outlook to receive once every minute, > > And that is FAR too frequent. Ten minutes is the recommended time otherwise > it causes server overload and waste of bandwidth, amongst other things. |
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