"Could not install the custom actions. The object could not be fou

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julieray - 17 Jul 2007 22:16 GMT

I am running Windows XP Professional and am using the Professional Plus
version of Microsoft Office 2007. It has been 3 random occasions and two
different pcs--only on my profile, that I receive the following error while
creating/replying to a email:

"Could not install the custom actions. The object could not be found"

The first time this happened I took it as maybe a installation problem and I
was restaging another pc for me anyway so I over looked it. Now with this new
pc it happened 3 weeks later into the installation. I went through knowledge
bases and found no clue other than to delete my profile. I only deleted it
after seeing that after removing my few custom actions--Rules and Alerts for
email delivery did not work. Now almost a month later this is starting up
again. What could be causing this and how can I fix it? I am able to continue
my work after clicking ok but it is annoying. I cant seem to find what is
triggering this error after it works fine all that time. I am testing this
out for our entire organization and I have to be able to resolve this before
I roll it out to the rest of our users.

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Cfield - 19 Jul 2007 18:18 GMT

I am having the same problem only the message reads..."Cound not install the
custom actions." I am running Vista, maybe that is the difference in the
error message. I did not see a reply to your question. Were you able to
find a solution, alternatively?

> I am running Windows XP Professional and am using the Professional Plus
> version of Microsoft Office 2007. It has been 3 random occasions and two
[quoted text clipped - 18 lines]
> out for our entire organization and I have to be able to resolve this before
> I roll it out to the rest of our users.

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NAFCU-Tech - 19 Jul 2007 18:40 GMT

The only solution has been to delete the profile. This is an inconvenience
because not only does the profile need to be removed from the PC but it also
needs to be removed from the server since all the settings go back to the
server when you log off.

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> I am having the same problem only the message reads..."Cound not install the
> custom actions." I am running Vista, maybe that is the difference in the
[quoted text clipped - 23 lines]
> > out for our entire organization and I have to be able to resolve this before
> > I roll it out to the rest of our users.

Reply to this Message