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MS Office Forum / Outlook / General MS Outlook Questions / July 2007

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Outlook 2007 - stuck in cached mode

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IanC - 19 Jul 2007 10:18 GMT
The installation of Outlook 2007 on my laptop has become stuck in cached
mode. The cached mode flag has been unchecked in the program and also via
control panel/user accounts. I have tried re-checking it, starting the
program, closing and unchecking etc. but no deal. I have turned cached mode
off and on successfully many times previously. I connect to Exchange/SBS 2003.

Any ideas?
Roady [MVP] - 19 Jul 2007 11:35 GMT
What makes you say it is still in cached mode even when you have disabled
the option?

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

> The installation of Outlook 2007 on my laptop has become stuck in cached
> mode. The cached mode flag has been unchecked in the program and also via
[quoted text clipped - 5 lines]
>
> Any ideas?
IanC - 19 Jul 2007 12:06 GMT
Well it looks like cached mode - the status bar says 'this folder last
updated on..." Or says 'waiting to update folder'.
It behaves like cached mode - incoming emails do not appear straight away,
messages don't get sent immediately.
So it smells like cached mode!

> What makes you say it is still in cached mode even when you have disabled
> the option?
[quoted text clipped - 8 lines]
> >
> > Any ideas?
Roady [MVP] - 19 Jul 2007 14:02 GMT
Owkee, just checking ;-)
And no computer policy has been set (by the admin) to force Cached Exchange
Mode?

Verify that you have it turned off and then rename you ost-file to .old. If
on restart Outlook will try to recreate your cahce it be an indication that
your mail profile has become corrupted. See if recreating your mail profile
makes the option behave correctly again;
http://www.howto-outlook.com/faq/newprofile.htm

You can of course just create a test profile just to see if it works.

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

> Well it looks like cached mode - the status bar says 'this folder last
> updated on..." Or says 'waiting to update folder'.
[quoted text clipped - 17 lines]
>> >
>> > Any ideas?
Jeffrey Fox - 19 Jul 2007 16:52 GMT
Recreating your profile will work, but you'll lose your saved nicknames
unless you know how to manually migrate them.

I would first just try going into the Send/Receive settings and unchecking
your Exchange account from that.

I have found that if Outlook was once in cached mode, it does what you
describe:  Continues recreating the OST file.  But it does that upon
Send/Receive, so if you stop that, that should fix it.

Jeff

> Owkee, just checking ;-)
> And no computer policy has been set (by the admin) to force Cached Exchange
[quoted text clipped - 29 lines]
> >> >
> >> > Any ideas?
IanC - 20 Jul 2007 10:08 GMT
Send/Receive settings and unchecking Exchange account had no effect on its
own, but got me on the right trail. I then went account settings/more
settings/advanced/offline folder file settings/disable offline use and that
fixed it.

Thanks for the help guys.

> Recreating your profile will work, but you'll lose your saved nicknames
> unless you know how to manually migrate them.
[quoted text clipped - 41 lines]
> > >> >
> > >> > Any ideas?
 
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