How do I retrieve items deleted from a .pst file?

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jkappers - 19 Jul 2007 14:00 GMT

One of my co-workers deleted all of their emails they had stored in a .pst
file. Is there any way that I can help her retrieve these items, or are they
lost permanently?

Thank you in advance for your support!

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K. Orland - 19 Jul 2007 14:10 GMT

Try the steps listed here to see if they work for you:

http://www.howto-outlook.com/howto/restoredeleteditemsfromanoutlookpst.htm

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Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

> One of my co-workers deleted all of their emails they had stored in a .pst
> file. Is there any way that I can help her retrieve these items, or are they
> lost permanently?
>
> Thank you in advance for your support!

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jkappers - 19 Jul 2007 15:50 GMT

Your steps would have worked. However, someone else 'attempted' to assist by
creating a new .pst files in hopes that her things would "just come back".
What they actually accomplished was overwriting the old .pst, with a new
blank .pst. Guess there's nothing I can do now. heh

Thank you for you help though!

> Try the steps listed here to see if they work for you:
>
[quoted text clipped - 5 lines]
> >
> > Thank you in advance for your support!

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Roady [MVP] - 19 Jul 2007 14:10 GMT

They should be in the Deleted Items folder unless she also cleared that
folder; then recovery is going to be hard. Best is to restore from backup at
this point. You might want to try;
http://www.howto-outlook.com/howto/restoredeleteditemsfromanoutlookpst.htm

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

> One of my co-workers deleted all of their emails they had stored in a .pst
> file. Is there any way that I can help her retrieve these items, or are
> they
> lost permanently?
>
> Thank you in advance for your support!

Reply to this Message

Francine Otterson - 19 Jul 2007 15:04 GMT

May be obvious, but-- did you check in the deleted folder of the personal folder? If that was removed as well then I am not aware of another way to retrieve it.

Regards,
--
Francine Otterson
Microsoft Outlook MVP
President, San Diego Outlook User Group

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jkappers - 19 Jul 2007 15:44 GMT

Yes she did delete the files out of her deleted items folder. The method
given to me by K.Orland and Roady [MVP] would have worked (I tested it on my
pst first by deleting everything in it and attempting a recovery. However, I
was informed by my coworker that someone had helped her create a new .pst
file "hoping that it would bring her stuff back." What she actually
accomplished was overwriting her old .pst file, with a new blank .pst file.

I'm pretty positive there's no solution for that one. ;) Thank you everyone
for your replies.

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Brian Tillman - 19 Jul 2007 21:07 GMT

> However, I was informed by my coworker that someone had
> helped her create a new .pst file "hoping that it would bring her
> stuff back."

How can any thinking human being believe that creating a NEW EMPTY file
"bring back" lost data? That's like thinking that getting a new empty
grocery bag from the corner grocer will bring back the food removed from the
pantry the week before.

However, creating a new PST in most current versions of Outlook doesn't
overwrite the prior PST, but appends a "version number" (i.e.,
outlook(1).pst, for example) to the filname. Perhaps the old PST is still
there but masked. Did you look?

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Brian Tillman
--
Brian Tillman

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