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MS Office Forum / Outlook / General MS Outlook Questions / August 2007

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Outlook 2007 Categories

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jcubed - 19 Jul 2007 20:18 GMT
In Outlook 2000 and 2003 I use categories extensively for all email and
assigned categories rather than creating various folders for the differing
email.

I have my inbox and another folder called file cabinet (that's it), in which
I store, my sorted categories for future reference. I am now using Outlook
2007 (company standard), and when I assign email a category and then reply to
or forward the categorized email to someone else, I lose the category and
have to add the category again. I have not been able to find a way to prevent
this. Has anyone come across this issue and if so, how have you overcome it?
Thanks.
Jocelyn Fiorello [MVP - Outlook] - 19 Jul 2007 23:32 GMT
What do you mean by you "lose" it?  Lose it from where?

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Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

> In Outlook 2000 and 2003 I use categories extensively for all email and
> assigned categories rather than creating various folders for the differing
[quoted text clipped - 7 lines]
> this. Has anyone come across this issue and if so, how have you overcome it?
> Thanks.
OlliM - 20 Aug 2007 07:16 GMT
I have exactly the same problem. Losing means, that when I reply to a message
that is categorized, the replied message is not categorized anymore. I can
naturally categorize it manually. This is new in 2007. And it's vey annoying.
In Outlook 2003 it kept the original category by default. I really want that
feature back.

> What do you mean by you "lose" it?  Lose it from where?
>
[quoted text clipped - 9 lines]
> > this. Has anyone come across this issue and if so, how have you overcome it?
> > Thanks.
Jocelyn Fiorello [MVP - Outlook] - 21 Aug 2007 09:26 GMT
You can try clearing the e-mail rule that says "Clear categories on mail
(recommended)" and see if it helps with your outgoing message categories as
well as those on incoming messages.

Signature

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

> I have exactly the same problem. Losing means, that when I reply to a message
> that is categorized, the replied message is not categorized anymore. I can
[quoted text clipped - 15 lines]
> > > this. Has anyone come across this issue and if so, how have you overcome it?
> > > Thanks.
OlliM - 21 Aug 2007 12:18 GMT
That rule is cleaned, but it doesn't affect to this reply-problem.

> You can try clearing the e-mail rule that says "Clear categories on mail
> (recommended)" and see if it helps with your outgoing message categories as
[quoted text clipped - 20 lines]
> > > > this. Has anyone come across this issue and if so, how have you overcome it?
> > > > Thanks.
Jocelyn Fiorello [MVP - Outlook] - 22 Aug 2007 08:26 GMT
That was the only possible solution I found in my research.  Other people
have said what you want to do is no longer available in Outlook 2007, so
you'd have to manually add categories to your sent mail, or perhaps set up an
"After sending" rule that assigns a category based on some criteria in the
message.

Signature

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

> That rule is cleaned, but it doesn't affect to this reply-problem.
>
[quoted text clipped - 22 lines]
> > > > > this. Has anyone come across this issue and if so, how have you overcome it?
> > > > > Thanks.
 
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