Lookout searching issue.

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Stanley Mok - 20 Jul 2007 03:20 GMT

I am using Outlook 2003 and install Lookout for searching, when searching the
mail, some of them is dupliate or show document error message "I'm sorry, but
that document coudn't be opened: Outlook Document could not be found". Could
anyone can help me? Thank you!

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Pat Willener - 20 Jul 2007 04:07 GMT

You probably need to rebuild the Lookout search index.

> I am using Outlook 2003 and install Lookout for searching, when searching the
> mail, some of them is dupliate or show document error message "I'm sorry, but
> that document coudn't be opened: Outlook Document could not be found". Could
> anyone can help me? Thank you!

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Stanley Mok - 20 Jul 2007 11:12 GMT

Hi Pat,

I had tried it, but seem not work...

> You probably need to rebuild the Lookout search index.
>
> > I am using Outlook 2003 and install Lookout for searching, when searching the
> > mail, some of them is dupliate or show document error message "I'm sorry, but
> > that document coudn't be opened: Outlook Document could not be found". Could
> > anyone can help me? Thank you!

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Pat Willener - 23 Jul 2007 04:05 GMT

Sorry, I have no other suggestion. And unfortunately there is no more
support for Lookout, as it is now part of Windows Desktop Search.

But just to make sure:
- you have the last Lookout version (1.3.0)?
- you click 'rebuild index from scratch'?

> Hi Pat,
>
[quoted text clipped - 6 lines]
>>> that document coudn't be opened: Outlook Document could not be found". Could
>>> anyone can help me? Thank you!

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