Tool bar missing in read screen.

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Kevin Porter - 20 Jul 2007 16:30 GMT

Office XP.

When an end-user double clicks on an email it opens it up in another window.
Usually there is a toolbar at top to allow her to Reply/Forward/etc.

That toolbar has now disappeared. Any idea how to get it back.

Thanks,

Kevin Porter

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Kevin Porter - 20 Jul 2007 17:06 GMT

Found the solution in another post. Thanks to Brian Tillman who gave it.

Stop Outlook and open Windows Explorer. Enter %AppData%\Microsoft\Outlook
in the Address field and click go. Locate the file outcmd.dat and either
delete or rename it. (I chose to rename it just in case it didn't work I
could get it back.)

This fixed my problem. Thanks Brian.

> Office XP.
>
[quoted text clipped - 6 lines]
>
> Kevin Porter

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Brian Tillman - 23 Jul 2007 15:22 GMT

> Found the solution in another post. Thanks to Brian Tillman who gave
> it.
[quoted text clipped - 5 lines]
>
> This fixed my problem. Thanks Brian.

You're welcome.

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Brian Tillman

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