How do I erase duplicate Personal Folders in Outlook 2003?

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Matt Leidemer - 21 Jul 2007 12:48 GMT

I recently upgraded Outlook from 2000 to 2003. My Folder List shows two
Personal Folders items. Any changes to the folders in one Personal Folder
(e.g., new mail) is mirrored in the other Personal Folder. The same goes for
Contacts: I have three Contacts folders imported from Outlook 2000, and there
are two copies of each in my Contacts list (one says "Contacts", the other
says "Contacts in Personal Folders", for example).

I tried the Help solution that suggests changing the default folder, as well
as closing a Personal Folder, and this isn't working. Any suggestions? This
is causing my PST folder to balloon to over 600MB, and having too many icons
in my folder lists.

Any help would be greatly appreciated.

Thanks!

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Russ Valentine [MVP-Outlook] - 21 Jul 2007 15:29 GMT

Posted here countless times. You migrated your data incorrectly to the new
profile and corrupted the profile. Importing PST files is never recommended.
If you cannot R click and close the extra files then you must create a new
profile from scratch and migrate your data file properly. Instructions on
how to do so abound:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

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Russ Valentine
[MVP-Outlook]

>I recently upgraded Outlook from 2000 to 2003. My Folder List shows two
> Personal Folders items. Any changes to the folders in one Personal Folder
[quoted text clipped - 16 lines]
>
> Thanks!

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