Outlook detected a problem and must to close

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Willyss - 22 Jul 2007 17:56 GMT

I have the following problem:

Every time that I open Outlook it tells me that it has detected an error and
should close, it doesn't allow me to make absolutely anything. Not I find the
way to fix it, every time that I open up it the same thing it happens, change
Office 2007 and it follows me happening the same thing.

Some way to fix it?

Thanks

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Milly Staples [MVP - Outlook] - 22 Jul 2007 20:07 GMT

Does Outlook open in Safe mode? (start->run->outlook.exe /safe) If not, then either run the Repair function from Control Panel->Add/Remove Programs, or run scanpst.exe against your .pst file. If that doesn't work, rename outcmd.dat, extend.dat, frmscache.dat, and views.dat to .old and then reopen Outlook.

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Milly Staples [MVP - Outlook]

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After furious head scratching, Willyss asked:

| I have the following problem:
|
[quoted text clipped - 7 lines]
|
| Thanks

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Cowtoon - 22 Jul 2007 20:38 GMT

Milly,
This is someone eles posting. Is it possible to use scanpst.exe on a 2003
pst file. I tried to find it, but no luck. I'm wondering if my pst has a
problem. Creating a new profile didn't help my problem (can only open in
safe mode).

Does Outlook open in Safe mode? (start->run->outlook.exe /safe) If not,
then either run the Repair function from Control Panel->Add/Remove Programs,
or run scanpst.exe against your .pst file. If that doesn't work, rename
outcmd.dat, extend.dat, frmscache.dat, and views.dat to .old and then reopen
Outlook.

Signature

| I have the following problem:
|
[quoted text clipped - 7 lines]
|
| Thanks

Reply to this Message

Cowtoon - 22 Jul 2007 20:42 GMT

Milly ... I got it working. All good now.

> Milly,
> This is someone eles posting. Is it possible to use scanpst.exe on a 2003
[quoted text clipped - 19 lines]
> |
> | Thanks

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