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MS Office Forum / Outlook / General MS Outlook Questions / July 2007

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Outlook 2007 Install Problem

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Arccmdr - 22 Jul 2007 20:22 GMT
When I upgraded to Outlook 2007 with Office Pro 2007 Outlook will not start
and comes up with a message to use a Scanpet.exe program.

I do not have this program and don't know where to get it.

Can someone help?
Ben M. Schorr, MVP - 22 Jul 2007 20:44 GMT
Scanpst.exe.  You have it.  See if this helps:
http://www.slipstick.com/problems/scanpst.htm

Signature

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com

> When I upgraded to Outlook 2007 with Office Pro 2007 Outlook will not
> start
[quoted text clipped - 3 lines]
>
> Can someone help?
Arccmdr - 22 Jul 2007 21:10 GMT
Ben,

Thank you for answering.

Here is the actual error:

CAnnot start Miscrosoft Outlook. Cannot open the Outlook window. The set of
folders cannot be opened. Errors have been detected in the file C:\Documents
and Settings\Dan\Local
Settings\Application\Data\Microsoft\Outlook\Outlook.pst Quit Outlook and all
mail enabled applications and then use the Inbox repair tool (Scanpst.exe) to
diagnose and repair errors in the file.

I can't find the Scanpst.exe file. The readme.txt comes up under search but
not the file.

arccmdr

> Scanpst.exe.  You have it.  See if this helps:
> http://www.slipstick.com/problems/scanpst.htm
[quoted text clipped - 6 lines]
> >
> > Can someone help?
Ben M. Schorr, MVP - 23 Jul 2007 22:57 GMT
Have you looked in C:\Program Files\Microsoft Office....?

Signature

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com

> Ben,
>
[quoted text clipped - 29 lines]
>> >
>> > Can someone help?
Arccmdr - 24 Jul 2007 20:52 GMT
Ben,

Thank you. I was able to find the file and fix the error.

Dan

> Have you looked in C:\Program Files\Microsoft Office....?
>
[quoted text clipped - 31 lines]
> >> >
> >> > Can someone help?
 
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