Outlook 2007

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Stanny-Boy - 23 Jul 2007 22:08 GMT

I just installed outlook 2007 and had some issues as I did not uninstall
Outlook 2003 first. so I uninstalled 07 then 03 and reinstalled 07.
Now I get an message that says
"unable to open default email folders. could not open the item try again"
then after I hit "ok" i go to a box that says
"would you like to open your default file system folder instead?"
I click yes and then get
"runtime error! Program C:\PROGRA~1\MICROS~4\Office10\outlook.exe

Any suggestions would be of great help

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TechieBird - 24 Jul 2007 12:24 GMT

Try recreating your mail profile... Control Panel > Mail etc.

Can't promise it will work, but it's a sensible place to start.

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TechieBird
http://bwain-dump.blogspot.com

> I just installed outlook 2007 and had some issues as I did not uninstall
> Outlook 2003 first. so I uninstalled 07 then 03 and reinstalled 07.
[quoted text clipped - 6 lines]
>
> Any suggestions would be of great help

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Brian Tillman - 24 Jul 2007 18:27 GMT

> I just installed outlook 2007 and had some issues as I did not
> uninstall Outlook 2003 first. so I uninstalled 07 then 03 and
[quoted text clipped - 3 lines]
> again" then after I hit "ok" i go to a box that says
> "would you like to open your default file system folder instead?"

Use the Mail applet in Control Panel to add your PST to the mail profile.

> I click yes and then get
> "runtime error! Program C:\PROGRA~1\MICROS~4\Office10\outlook.exe

Office10? That's Outlook 2002. You didn't mention that.

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Brian Tillman

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